lightheir wrote:
Doh! I lost a big weekend workout! Finished no problem, hit that "end' icon, bu then got "error with sync" and then TR locked up completely. After quitting the application, the workout was totally gone, both offline and online. =( Hope they can adjust it so that you can't just lose your entire 2+ hr workout after a glitch at the end. To their credit, Nate's really on it with stuff so if it's happening to anyone else, he'll likely fix it soon.
Hopefully it's not just me...
We can recover this workout. E-mail me at support@trainerroad.com. We also have a fix for this issue in 1.3.7 which is available at the bottom of this page: http://www.trainerroad.com.
What can happen is the DB can get locked and we can't write any data. We have a backup recording, so that's how we can recover it. 1.3.7 has a rebuilt database layer to retry on locks and to make sure that two transactions can't run at once. It also has built in recovery if the database still gets locked. It's nifty :).
CEO at TrainerRoad
Co-host of the Ask a Cycling Coach Podcast