Here is what I did (and have done in the past for other Canyon bikes with sold out parts). It's a bit of a PITA but it works.
First set-up an account with a mail forwarding service in Germany. I used Mailbox.de without any major issues https://www.mailboxde.com/. Their customer support was very responsive and helpful when I did run into a couple small issues (had one large shipment exceed duty restrictions, so we broke up the package into multiple smaller shipments to avoid duties).
Go to the European Canyon website: https://www.canyon.com/...egory=11459#id=60142
Buy whatever accessories you want and ship them to Mailbox.de. For my Ultimate, for example, I order different a couple different integrated handlebars/stems and returned the ones I didn't keep.
There are some hoops you have to jump through on Canyon's site, for example, they don't have USA as a dropdown in the Country list when you input credit card, but you can pay via PayPal to bypass this.
When Mailbox.de gets your package, they email you and give you some forwarding options. I used DHL express for one package and it arrived quickly. For one package I used "Czechpost" and it took forever (causing me to miss a return window, so if there is any chance you'll want to return the item, skip that).
I think I paid about $50 USD for each DHL box (containing $400 handlebars). So not cheap, but it was the only way to get the items I needed without endlessly waiting for Canyon USA. My guess is it would be cheaper if you're only ordering a small cage adapter.
You can't buy/forward certain items, and if the amount is over certain values (I think $750) paying duties becomes annoying because there is a lot of paperwork that you're on your own to fill out correctly, but I don't think that will be an issue if all you want is a little adapter.
If/when the Ultimate AL SLX frameset come back in stock, I will order one this way as a beater/rain-bike version of my Ultimate CF SLX 9 Pro. (Mailbox.de won't forward complete bikes, which is unfortunate, as they offer some configurations that I better in my opinion).
Anyhow, hope this helps some. Worked for me.
First set-up an account with a mail forwarding service in Germany. I used Mailbox.de without any major issues https://www.mailboxde.com/. Their customer support was very responsive and helpful when I did run into a couple small issues (had one large shipment exceed duty restrictions, so we broke up the package into multiple smaller shipments to avoid duties).
Go to the European Canyon website: https://www.canyon.com/...egory=11459#id=60142
Buy whatever accessories you want and ship them to Mailbox.de. For my Ultimate, for example, I order different a couple different integrated handlebars/stems and returned the ones I didn't keep.
There are some hoops you have to jump through on Canyon's site, for example, they don't have USA as a dropdown in the Country list when you input credit card, but you can pay via PayPal to bypass this.
When Mailbox.de gets your package, they email you and give you some forwarding options. I used DHL express for one package and it arrived quickly. For one package I used "Czechpost" and it took forever (causing me to miss a return window, so if there is any chance you'll want to return the item, skip that).
I think I paid about $50 USD for each DHL box (containing $400 handlebars). So not cheap, but it was the only way to get the items I needed without endlessly waiting for Canyon USA. My guess is it would be cheaper if you're only ordering a small cage adapter.
You can't buy/forward certain items, and if the amount is over certain values (I think $750) paying duties becomes annoying because there is a lot of paperwork that you're on your own to fill out correctly, but I don't think that will be an issue if all you want is a little adapter.
If/when the Ultimate AL SLX frameset come back in stock, I will order one this way as a beater/rain-bike version of my Ultimate CF SLX 9 Pro. (Mailbox.de won't forward complete bikes, which is unfortunate, as they offer some configurations that I better in my opinion).
Anyhow, hope this helps some. Worked for me.
Last edited by:
wintershade: Sep 20, 18 15:02