Hi Rod,
Very sorry to hear about your accident. I understand from your other post that the dealer is already taking care of you, obviously if there is anything you want to contact Cervelo or me about directly, feel free (gerard@cervelo.com).
I haven’t been on forums in a while due to some unrelated things, but somebody sent me this thread. First point, since we are a growing company, our customer service group continues to grow as well and we have added quite a few people recently, so I think you will find us very responsive to questions you may have about this or anything else, so please don't hesitate to contact us.
We are aware of the issues and concerns being expressed in this forum with the Wolf SL fork which is manufactured for Cervelo by True Temper Sports / Alpha Q. To address these concerns with the fork we supply as original equipment, the correct installation instructions for the Wolf SL fork have been posted in the Manuals section of the Cervelo website at the following link:
http://www.cervelo.com/...ForkInstallation.pdf. Please take the time to read and understand these instructions as they pertain not only to the initial installation of the fork, but also to adjustments of the stem or headset, and to inspection of the fork for damage (which we recommend for all forks and other parts as a general practice).
If
after reading these instructions you have any questions or concerns about the Cervelo instructions referenced above,
please contact our customer service department at 1-866-CERVELO. Alternately, any concerns with Alpha Q-branded instructions provided with the Wolf SL or Alpha Q forks should be directed to True Temper / Alpha Q to have these concerns addressed directly by their customer service team.
Finally, anyone who has any concerns about their Wolf SL fork, or any fork provided as original equipment on a Cervelo bicycle, to please contact Cervelo’s customer service department at 1-866-CERVELO to have this resolved. We will work closely with our dealers to ensure that all customers are happy with their purchases of Cervelo products.
Gerard Vroomen
3T.bike OPEN cycle