BCtriguy1 wrote:
Starbucks' goal is to create a "third place" experience, meaning, a place aside from your home or place of work you go to meet friends, read, relax, whatever. That's in their own words, they are selling this "third place" experience, not coffee. If I went in to a Starbucks and was harrassed for taking too long to order something I'd be pretty pissed. Especially if I explained that I was waiting for other members of my party to arrive.
I think you are taking the "third place experience" beyond its intent. From Starbuck's website: https://www.starbucks.com/.../company-information
In 1983, Howard traveled to Italy and became captivated with Italian coffee bars and the romance of the coffee experience. He had a vision to bring the Italian coffeehouse tradition back to the United States. A place for conversation and a sense of community. A third place between work and home. He left Starbucks for a short period of time to start his own Il Giornale coffeehouses and returned in August 1987 to purchase Starbucks with the help of local investors.
Also:
Expect More Than Coffee
We’re not just passionate purveyors of coffee, but everything else that goes with a full and rewarding coffeehouse experience. We also offer a selection of premium teas, fine pastries and other delectable treats to please the taste buds. And the music you hear in store is chosen for its artistry and appeal.
It’s not unusual to see people coming to Starbucks to chat, meet up or even work. We’re a neighborhood gathering place, a part of the daily routine – and we couldn’t be happier about it. Get to know us and you’ll see: we are so much more than what we brew.
We make sure everything we do is through the lens of humanity – from our commitment to the highest quality coffee in the world, to the way we engage with our customers and communities to do business responsibly.
It seems pretty clear their intent is not to be a public library, but a place where you gather, meet up, and/or work to eat their food and drink their beverages. The "third place experience" means "we want you to stay here for long periods of time AND buy our coffee and tea. They do not play music and offer WiFi b/c they enjoy your presence.
If there are no dogs in Heaven, then when I die I want to go where they went. - Will Rogers
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