I mentioned in this thread that my BB cup was slipping out, causing the crank to wobble. Scott told me they wanted to look at it and to ship it back to them. Bike went back to LBS, got stripped and frame / seat post / fork / stems (I had both 75 and 99) were sent back to Scott in Utah.
I didn't have much trouble getting hold of Scott, although the store where I purchased it got hold of them first. I shipped it and they gave me an emailed answer in within 48 hours of receiving it.
Quote:
Hi
I’ve checked the Plasma frame that James sent to me. The B-B inner diameter is bad, and will not hold the bearing. This is the 2nd Plasma ever to have this problem, which is why I was personally interested to check it. The frame will ship to Bothell today. Frame, fork, seat post, etc. Complete kit.
Take care,
Ben
Ben Chournos Warranty/Tech Dept So, happy that a new frame is on the way. This was the third season for the old one so a new one is perfect, even if I had to go without for a week or two.
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