In Reply To:
My experience with ZIPP has been of questionable reliability although I will admit the customer service was excellent and they always got the problems fixed. I've never dealt with HED customer service as I've never had any problems with their wheels! I've had 3 Zipp discs over the past 15 or so years (one free hub, one cassette, and now 650) and have never had the 1st problem. They are fantastic! I do agree that the prices seem to have skyrocketed for some unknown reason. The old joke on the circut was that HED provides great customer service, and Zipp owners have no reason to know. Both great companies.
David
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Disclaimer: I have personal and professional relationships with many athletes, vendors, and organizations in the triathlon world.