I received an internal email from the zipp email system about this yesterday regarding the rubbing on a cervelo...this is the first major complaint we have had on a cervelo frame that I'm aware of. We know that both the Giant Trinity Alliance and Scott Plasma just don't have enough room to reasonably run the sub9 and we are working with both companies to ensure adequate clearance in the future.
As for the wheel rubbing any frame, there are 2 primary factors at play: clearance and frame stiffness. The way a wheel is loaded during out of the saddle efforts is such that the primary axis of bending runs very near parallel with the chainstays, this is why some wheels will hit the brake pads or seatstays during hard effort, the wheel is bending about the fore-aft axis of the bike, and shows very little deflection at all near the chainstays. The bike, however, is deflecting almost entirely in this plane, which is why chainstays seem to be so wide these days as they attempt to counteract this force. We worked with Cervelo and other companies during the nearly 14 month development of the sub9 and 1080 wheels (which are nearly identical out near the tire bed), and were confident going into production that we would not have issues, and other than the 2 frames mentioned above we know of no outstanding fitment problems in any frame thus far. We also attempted more than 30 layups to tune the stiffness/ride quality relationship of the wheel and found very little difference in deflection of the wheel as measured at the chainstays with increasing wheel stiffness...in fact doubling the lateral stiffness of the wheel reduced deflection in the chainstay plane by less than 10%...
Ultimately I ask that you call our customer service line and we will see what we can do to solve this incompatibility and your unhappiness with the product. Unfortunately, even if we could build customer super stiff special discs, the problem will not be alleviated. The only other option from the wheel side would be to make the wheel narrower, but that defeats the 80 hours wind tunnel time... Please call our customer service line at 1.800.472.3972 or contact your local shop where the wheel was purchased and we will try to find the best solution
Regards
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