Have a look at DCR blog post on NEO. Comment section is very good as think its the only place actually Tacx support replies. So problems with hub were:
1. seems internally it is not lubed properly so it is advised to lube by the user
2. that creats noise and in some cases hub seized and stopped freewheeling
3. there are problems with some campy casette alignment for 11t ring
1. seems internally it is not lubed properly so it is advised to lube by the user
2. that creats noise and in some cases hub seized and stopped freewheeling
3. there are problems with some campy casette alignment for 11t ring