[quote] But if we are going to use the interwebs to save money or for other reasons I think we take the risk and likely get (and should probably expect) worse customer service [/quote]
Is it really saving money if you've got to send hem back or didn't get the correct size when the model changes etc.
To me is seems penny wise pound foolish to save $7-10 only to have to pay return shipping, be out shoes for 2 weeks or more while they are in transit etc.
Even on older models say Brooks Glycerin 15 since the 16 gets released 1 June and I may add is already on the shelf at my LRS, tried it on today in fact but most LRS will start discounting shoes 4-8 weeks before the shoe update.
Sure you could order the Kayano 24's from where ever for 25% off or you could go support your community and get them for 20-25% off at your LRS.
Anyway just some rambling
Brian Stover USAT LII
Accelerate3 Coaching Insta