Hey, I'm stitting in a meeting right now and my coworker presented the concept of an internal discussion forum to share information between the field service repair techs as well as the engineering and other groups who support their work.
It got quite a response, mainly by the older people who immediately wanted to shoot it down out of fear of bad information permeating through the field. I also think that these same people can't appreciate the positive benefits of such a forum.
I've certainly seen this for customers (or potential customers) ie Cannon, Apple, XBox, etc. but has anyone experienced an *internal* forum between employees? If so, how does this work? Is there strong moderation? Is there a great chance of bad information getting shared, people getting fired for saying something stupid, etc. ?
Thanx.
-----------------------------Baron Von Speedypants
-----------------------------RunTraining articles here:
http://forum.slowtwitch.com/...runtraining;#1612485
It got quite a response, mainly by the older people who immediately wanted to shoot it down out of fear of bad information permeating through the field. I also think that these same people can't appreciate the positive benefits of such a forum.
I've certainly seen this for customers (or potential customers) ie Cannon, Apple, XBox, etc. but has anyone experienced an *internal* forum between employees? If so, how does this work? Is there strong moderation? Is there a great chance of bad information getting shared, people getting fired for saying something stupid, etc. ?
Thanx.
-----------------------------Baron Von Speedypants
-----------------------------RunTraining articles here:
http://forum.slowtwitch.com/...runtraining;#1612485