I brought in my Planet X 82 tubular front wheel to have a tire glued on for the race I'm competing in tomorrow over two weeks ago. I brought it in on friday (6/4) in the morning. They said it would take 1 to 1.5 weeks and I said that was cool since I didn't need it until my race on 6/20 but the sooner the better. Well I called them one week in (6/11) and they said it wasn't done yet, but my tire had been stretching on the rim and it would be done in the next couple days. Well I didn't want to keep bothering them so I waited until this wednesday (6/16) to check back in and they gave me some bad news. They said it hadn't been done yet and that their mechanic who deals with tubular tires was at ribfest and gone for the weekend. They said it wouldn't be done until early next week.
My race is tomorrow and I have no other race wheels and no other races planned till sepetember. I'm pretty pissed that they didn't get it done. Should I expect a discount or anything from them, or is this pretty typical?
My race is tomorrow and I have no other race wheels and no other races planned till sepetember. I'm pretty pissed that they didn't get it done. Should I expect a discount or anything from them, or is this pretty typical?