Had exactly the same thing happen two weeks ago. The bike store sent it back to Specialized who did the repair but it still didn't hold. Specialized are now sending me a new frame. The amazing part is that after the repair they accidentally sent out a replacement frame that was the wrong size. In the interim I had to leave for Ironman Austria so Specialized worked with my LBS (Gears in Port Credit, Canada) to build and box the bike there and the ship it to me in Klagenfurt - at Specialized's cost. It is meant to arrive tomorrow and I could not be more satisfied.

Good to hear Specialized was cool about, not so good to hear it was a problem for you too. Good news is that I bought a Specialized Road bike that I am getting fit for tomorrow....so I will have something to ride!! I guess my timing was good.

No idea about the Shiv.. but the seat post retention design in the Transition is complete shite.... kind of a bummer to hear they may not have learned their lesson.

Same problem, got some glue from specialized but it's not working!! Raceday is 5 weeks from now, crap!

My bike shop warrantied my frame. You should be able to get another and have your bike built in a week. I'm concerned it will happen again though.

So it looks like I am lucky enough to join this club now too! I have always had good luck with Specialized in terms of warranties but this time is most important of all! I have a race in 2 weeks and the bike just got dropped at the LBS yesterday (saturday). I REALLY hope they can resolve this ASAP and get me a repair or new frame immediately or I am SOL!!

I have the same issue, left side 3mm the other about 1mm.

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Specialized Shiv
Scott Addict
Niner Jet 9
Niner RLT

Is your seat post staying in place? Are you getting it fixed right now? I started another thread about it and am trying to understand what you guys did to get a quick resolution, clearly the epoxy method is bogus and temporary at best!

Not getting mine fixed till after IMAZ. The seat post has not moved as of yet.

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Specialized Shiv
Scott Addict
Niner Jet 9
Niner RLT

Neverenough - how did you get them to warranty the frame vs trying the epoxy route? I am being told they only epoxy now and there is no frame replacements. I am not actually desperate for a new frame by any means, I love my red SWORKS and they didnt make one this year......BUT.....I also want this to work without any issues! I dont trust the epoxy route and would hate to get to race day and have my seat post drop and make me look like a clown on a big wheel.

I also had this issue and my shop did the epoxy job. As of now, I have not any issues - knock on wood. I have not adjusted or removed the seat post as I've been worried about it happening again. We will find out in a week when I reassemble my bike in Vegas.

It would seem to me that if is a known issue and the fix isn't working, Specialized would have little choice but to warranty the frame. Am I wrong?

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http://www.TeamRWB.org It's our turn!
Blazeman Warrior No. 387

My LBS called specialized after trying their recommended solution (epoxy) twice. My guess is that they now have better epoxy, or figured out how to make it work if they are saying they will not warranty the frame. As far as your seatpost dropping....I think this problem only rears its head when you are loosening and tightening the screw...and I would definitely not tighten the screw over 5.1 nm. I have my seat in place on my new frame, the screws are holding and I won't be loosening those screws again. I doubt it would happen again...but I have no need to move my seat post and won't be to insure it doesn't happen again. Other than epoxy, I do not know how else this could be fixed.

OK - well, I am hoping they get this resolved ASAP. I have to get a frame in time to rebuild the bike and leave in a week to go to my race. They came back with some other "solutions" but I am giving them a chance to re-think that before I post anything. I am going to have faith that Specialized will do the right thing for their customers, especially the loyal ones like myself.

I am having the same exact issue here. The metal plug that the seat post collar bolt threads into on the frame has popped out of the frame and is loose. If i try to tighten the seat collar down, the plug just pulls out more and more.

I use a 5Nm torque wrench, so I'm not over-tightening per Specialized specs. I heard a pop/creak while riding yesterday that I thought was the rear wheel shifting in the drop-outs. I stopped and noticed that the electrical tape I use to mark my saddle height was "pushed up" and my seat had dropped. I tried to tighten it back and that is when I noticed the plug is loose. Carbon below the plug appears to be cracked...

I am racing my "A" race in Lake Tahoe in 2-weeks. No time for warranty process.

One option is to order a non-cut seat post and let the new seat post just bottom out in the frame at exactly the right height....
Another option is to use some JB Weld or Marinetex to bond the aluminum to the carbon, but that would probably void warranty....

Murphy's Rule in full effect.... I'd got to LBS, but I am up at altitude camp in Mammoth Lakes,CA

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http://www.triandcatchme.com
https://twitter.com/kevintaddonio

Yup had the same issue. Seat went down again today after hopeful fix with the glue. Nine days out from IM Worlds! New frame is on its way to kona! Not too stressed! Need plan B though.

Did it just fail or have you been moving the post up and down? Not that it should matter.....but thought that if it's secure and set, that the likelihood of it failing would be minimal.

I have same issue twice.. Even after new frame. OIssue occured just before IMNZ on a 4 week old replacement frame, and epoxied inserts back in. Good for race, but now it's moving again. Specialized good about replacement frame, but what to do now?

Frame #2 just failed. Lovely.

Well that sucks. :( I have the Shiv and I travel with it pretty regularly. I use a torque wrench, sure, but from the posts in this topic is looks as if this failure is pretty much inevitable. I just hope it happens here at home and not at a race. Or you guys will see another "Urgent need a bike at ??? race!" topic that seem to pop up here every once in a while.

Yep….it's the first time I touched the seat post screw since I got the new frame in August of last year. I have been afraid to mess with it….but I needed to change seat height. I even used the torque wrench I purchased from Specialized….to be certain I had their tools. Really bummed….but at least I don't have a race in the next couple of weeks, and Specialized has a lifetime warranty on their frames. However, I would think they would be tired of replacing frames for customers. Nevertheless….it's a pain in the ass and wrong that I was afraid to touch the seat post clamp on a bike that cost several thousand dollars. With a number of incidents in 2013, I was really surprised to see the 2014 frames have the same seat post mechanism. The epoxy fix did not work on the last frame, so curious to see if they have a new recommended fix now. I just hope it is a permanent one.

Lifetime warranty is nice but do you have to pay your LBS to tear down and rebuild new frame? Just curious.

No. Specialized reimburses them for that. So it's $$ out of their pocket to the LBS, frames they most likely end up trashing, and shipping.

That's good to know. I had a frame fail on a Scott road bike. I had to pay LBS labor.

This right here is pretty bad ass. Sucks that they sent out the wrong size frame. But, it is pretty stand up that they took care of the situation like this. Good luck at IM Austria btw

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_________________________________________________
When all is said and done. More is usually said than done
Ba Ba Booey

This happened last June. It actually became very stressful when I still did not have the bike two days before the race. For some reason it became stuck at Customs in Vienna and I ended up having to pay duty before they would release it (thank goodness for making new, Austrian friends!)

'Speaking' of costs, I also recall having to pay my LBS the labour cost of tearing down and rebuilding the new frame the first time, as well as the original shipping to Specialized. So to the poster that wondered if this is covered by Specialized you may wish to check with your LBS.

Finally, the seat post screws have not been touched since we returned from Austria. I'm tearing the bike down for Lanzarote in three weeks and, thanks for this thread, now have my fingers very tightly crossed!

fyi….I was wrong. Specialized does not reimburse for labor.

They are supposed to cover labor if your frame is less than a year old. Just sent my frame in for seatpost warranty....hoping they don't do the epoxy band aid.....said 3 weeks....

Great - so this means I'll ride my next race in 2 weeks on the road bike! Back to basics. :)
Just got back from my ride and had to change the seat height half way through when I noticed that one of the screws got pulled out on my bike as well. Somebody already said it: pretty amazing, they haven't changed anything about this on the newer bikes. I'm riding a 2012 Shiv Module and the 2014 versions seem to be exactly the same... Anyways, let's wait and see!

I'm trying the epoxy fix. Come on Specialized let's get it together. I got 5 of your bikes. Not good.

Supposedly the insert that the screw is inserted to has been lengthened and wraps more towards the front of the seat post tube. You cannot see it….but heard this was their fix. I am on frame #3 (first with this new insert) and don't have a race for several months….so may try adjusting the seat and see what happens. Hoping this is the fix. Perhaps they are adding the new inserts in the warranty fix and then epoxying them in there….so the warranty fixes have a permanent solution as well.

I've just noticed this problem whilst packing my bike tonight, travelling to the Nationals (UK) tomorrow so don't have time to go to my LBS.

Seat seems to be secure and since it's a 40k bike leg it should hold I think.

Rather not get a new frame to be honest, but I'll take what I can get.

I have a frame from early 2012. So mine is susceptible? I disassembled the bike for travel about 15 times so far. No problems. To echo someone else, yes can someone please post a picture of the damage?

I'll get a post up tomorrow when I unpack the bike, with any luck the seat post should hold under most conditions, I think cobbles, rough surfaces might accelerate the damage.

Any new issues or was the problem isolated and a non-issue?

Specialized is a little like Garmin. They know they have quality issues so they just kill you with great customer service. With Garmin I think it's actually part of their business plan.

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_________________________________
The curious task of economics is to demonstrate to men how little they really know about what they imagine they can design.

Rofl SOOOO TRUE (at least with garmin havent had issues with my shiv yet)

I had the exact same thing happen to me right after Steelhead last year, 5 weeks out from IM Wisconsin. Sounds like the exact same process. LBS called Specialized who told them to try gluing it back in with a special epoxy, and when that didn't work Specialized wanted it shipped to them to fix. After having it quite a bit longer than they said they would, now probably two weeks out from IM, they finally sent it back to the shop but without fixing anything. My LBS went to bat for me and Specialized ended up over-nighting an S-Works frame as a replacement. This was a huge upgrade as I started with the Comp. Minus the moments of terror caused by not having a tri bike until 10 days before my first IM, it all worked out and Specialized and my LBS came through.

I have just had the same issue with my 2013 expert. Waiting to hear back from LBS. Only 37 days to IMAZ so they had better hurry.

I sent my 2014 for repair in December of 13 and they fixed the clamp issue. Just the other day it pulled out again. I guess the frame is of to specialize again. Maybe a new frame as the fix did not hold. Only noticed it as my saddle was dropping.

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Specialized Shiv
Scott Addict
Niner Jet 9
Niner RLT

Specialized made things right. Kudos to specialized.

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Specialized Shiv
Scott Addict
Niner Jet 9
Niner RLT

i. I am trying to find out if anyone else has had any issues with their specialized shiv and the seatpost clamp. I was out riding the other day and noticed my seat had moved. Upon checking the clamp I noticed one of the screws were holding. The lug has come lose from the frame. Looking on line I have seen it is a regular issue in America where specialized have had to replace frame due to this issue.

Well I contacted specialized and have been informed it's nothing to do with them because the bike was brought secondhand. So I mentioned the life time warranty on the frame, only to be told only with the original buyer. I then stated this isn't a user issue it's a product fault and there needs to be a recall or company repair. They have virtually wiped their hands with this problem. I thought specialized were better then that.

I have an ironman race very soon and need this repaired. I now have no bike to race or train on. Any help will be appreciated thanks

Did you ever figure anything out?

My seatpost clamp failed... the metal piece inset into the frame to hold the bolt came out.

I am the original owner, and even though I registered the frame with Specialized when I bought it new, the LBS is saying specialized wont warranty it without an original receipt, which I don't have, was never even given one.

I had to suck it up and call my ex wife to have her go back through our old checking account, which she has now, and see if she could find where we wrote a check for the bike, that was a shitty phone call to make, she hated me buying that bike.

The LBS told me I'm probably screwed because specialized had turned into real hard asses about fixing these frames since they had to fix so many.

Anyone had any luck with this lately?

Sounds more like your LBS doesn't want to work with you. I'm a Specialized dealer and have had a few frames fail but haven't had any problem getting them repaired or replaced. It's a pain, I hope they have a new design coming out soon but you should be getting better service from your bike shop.

I've been tweaking the bike position on the shiv lately so there's lots of saddle post movement. Hoping the lugs fail here at home and not when I'm assembling the bike in a hotel room somewhere. Frame is 4 years old, has seen over a dozen trips in a bike box, and the seatpost has been moved at least a dozen times more. So far so good but I just know it the lugs will fail the day before a race.

Always use a torque wrench BTW.

I think that's exactly right. They're not selling anything out of it and won't help me.

What's the point of registering a bike to me if that won't count for a warranty? I'm beyond pissed and now don't have a bike to race this year. I'm screwed

My clamp went out 10 days before St. George (figures), they said it would be 3 weeks to send it back to the factory. Ugh so I was preparing to ride my road bike. Then my local bike shop (Peloton) called me the next day, and said a new frame was being sent overnight! So impressed with Specialized and LBS , they came through and did the extra customer service so I had my Shiv for race day. My experience has been fantastic

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"Don't mistake activity for achievement"
-John Wooden

Have you tried sending Mark Cote a DM? For reference, he goes by the user name MITaerobike. I would be very surprised if he wasn't able to sort something out with you.

No, but I will try that now.

I sent him one, he hasn't logged in for several months. We'll see what happens.

Specialized came back to the LBS and said no receipt, no warranty "period" regardless of the registration.

Just wanted everyone to know that I PM'd Mark and within the hour he put me in touch with the head of Warranty for Specialized who is looking into this for me, can't ask for much more than that.

We'll see what happens, but they're going above and beyond to try and help me, so a little public Thank you from me is the least I can do.

I thought I would post this for anyone who is stuck at an event.

Seat post fail only noticed the day before we flew to Mexico for the ITU worlds so no chance for a proper fix.

Picked up the twine from Home Depot and did what I call a French Whip from the top of the seat post

towards the bottom I then whiped back over the original to give a good "knuckle"

Was then able to go to the local market in Cozumel and bought some superglue.

The fix should be reversible for my inevitable conversation with Specialized NZ.

I will tape the who,e thing in electrical tape just for appearances.

Hope this helps someone.

Neat solution.

Just to let you know my experience with the warranty process. I took mine to the local Spech dealer (where I bought the bike....and who values my continued business.....got the sense with Spech that it really helps to have a good advocate).

They contacted Spech, who said they no longer do the epoxy fix (was unreliable), and were just going to send a new frame. The frame took about 3 weeks to arrive. Note, Spech typically doesn't want to pay for the labor to build up the new frame, so work things out with your shop beforehand.

The shop also had a failed frame that Spech wouldn't warranty (not original owner) that they were sending to Calfee to "repair" for $300-$350USD.

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ECMGN Therapy Silicon Valley:
Depression, Neurocognitive problems, Dementias (Testing and Evaluation), Trauma and PTSD, Traumatic Brain Injury (TBI)

Any update on the repair? Bought a new 2014 frame off E-bay for my post deployment build and I'm a little concerned.

Thanks!

I just went through this process with my 2012 Shiv frame. My LBS tried epoxy the first time and that slipped immediately. They then started a warranty claim with SPE and a new 2014 frame arrived at the shop before the old one was even out the door. New frame, zero dollars on my part. Only down side was having my tri bike out of commission during the meat of my race season.

I say kudos to SPE for honoring their frame warranty and doing so quickly.

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Jon Ryder
RPM Coaching

Specialized took care of me with a new frame.

I had to do a lot of leg work to track down an original receipt and prove that I was the only and original owner/rider.

If you bought a used frame from someone else, I don't believe you'll have a warranty

I'm stuck with a 2nd hand 2013 Shiv that Spec won't warranty for repair. My LBS went to bat to try and get them to honor their defective product but to no avail. The LBS did epoxy it but it has since failed so I'm about to buy a new frame. Even though Specialized didn't honor the warranty with my original frame I'm most likely going to get a new Shiv frame because it has been the only bike that I've been able to get my fit really dialed in on and am most comfortable. I'm hoping they've fixed the issue with the clamp at this point for the 2017 frames.

It's still fixable. I ran into a similar issue with Specialized as I was a second owner of my 2012 shiv. It failed in the week of St. George 70.3 this year and the mechanics at the race did enough to get me through the race. When I go back home I brought it to a carbon repair specialist who was actually a maritime specialist that primarily worked with fixing carbon fiber boats, but he did a stellar job on my bike. He removed the the failed lug from the frame, cleaned it completely and sanded the inside of the frame, then re-set the lug using a very high grade maritime resin. The fix is perfect. The seat height is properly adjustable and no issues when I have to dismantle the bike for travel and reassemble. He gets several bikes throughout the year for carbon repairs, be it broken frames, forks, or chipped pieces, and does amazing work. He mentioned that bike stores don't have the high quality resin required for the fix as it's a weird design by Specialized and regular epoxy aren't a long term solution. If you have access to a maritime repair shop see if they can help you.

I'm going to check this route. I'm sure there's one somewhere around here where I am. Thanks.

Could you supply the name of the company - we really need the brand of resin used.
I would gladly do the legwork.
Removing and sanding the bits are no big deal, all you would need is a Dremel.

My local Spech dealer sent the bike to Calfee for a non-warranty fix for this issue (~$300 I think).

If you really like your position (and your saddle), you could also just have the seatpost epoxy bonded in place.

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ECMGN Therapy Silicon Valley:
Depression, Neurocognitive problems, Dementias (Testing and Evaluation), Trauma and PTSD, Traumatic Brain Injury (TBI)

I don't know about the specifics behind how they install it, but I'm pretty sure the new frames use the same type seat post, at least the 2016 frames do.

The issue was supposedly fixed in 2015. Prior to that, they used an insert that was basically a straight threaded piece. In 2015 they extended the length of the insert and it wraps around the bend of the frame to help secure it. This is what my LBS was told by Spec when they sent me my 3rd frame......has anyone had a failure on a post 2015 frame?

well had this issue after i packed my bike for IM malaysia 3 months ago. now i had to DIY the epoxying. not sure if i can claim warranty here in SEA.

will be using steel epoxy for it. hope all is well and be back to riding again

Luescher_Teknik on Instagram
He just posted pics on how to fix this issue.

There is a video from specialized that I assume is for dealers to fix

https://vimeo.com/79731686


Mine popped out and I showed this to a guy who fixed an old frame for me. He works at the race shop for a high end car dealer and knows his shit. He said the epoxy recommended is good stuff but the prep they recommend is awful. He also went on to say with bonding materials like this the prep work is key.


The suggested path forward was to pull it out, Grind in the groves as described in the video, sand with some emery cloth, and clean in acetone. On the frame do a light scuff with the dremel tool as suggested and use something like simple green to clean out. e suggested cleaning multiple times.


For the applicator gun there are tips that will exact mix this epoxy and only cost $2. Its a no brainer. Apply some expoxy in the hole direct from the mixing tip and then on the plug itself. Insert and tap back in. I did mine, tightened each side a little by little until up to spec and its holding fine.


Hope this helps anyone who has this issue.

I’ll have to repair mine, so I’m curious about if the repair is still holding fine.
Did anyone find any other solution?

its been fine though i haven't moved it since then

I had to have my frame replaced last summer. The new one has had no problems yet (fingers crossed)

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Jon Ryder
RPM Coaching

Good info kblahetka. Don't suppose you happen to know what the applicator gun alternative is? According to Grainger it requires a gun ($100+) and a special nozzle ($35+).

Also, when I went to look for this stuff at the big box stores, seems they don't sell it. After looking online, it appears this is a commercial grade product. According to Amazon, when you check out you'll be asked to verify that you are a professional/commercial user. Just wondering if anyone has successfully purchased this stuff without being associated with a business.

https://www.amazon.com/gp/product/B0058X1GG6/ref=oh_aui_detailpage_o04_s00?ie=UTF8&psc=1


https://www.amazon.com/gp/product/B00596QVHG/ref=oh_aui_detailpage_o02_s00?ie=UTF8&psc=1


https://www.amazon.com/gp/product/B0074NETHQ/ref=oh_aui_detailpage_o02_s01?ie=UTF8&psc=1


If you're in the chicago land area you are welcome to use the applicator and nozzles. I don't think I have anymore of the epoxy.

Thanks! Wish I was in the area, would take you up on that! I'll order this stuff and use the video and we'll see if it works. :)

My seat post plug pulled out last year. I was able to fix using the video posted by kblahetka, last May. Thanks kblahetka! I purchased the exact same stuff that is listed, from Amazon, and I didn't have any problems. It held for almost 1 year, but I had to repeat the procedure. Last year, I was worried about the fix, so I took the extra seat post that came with the bike and cut a piece that I put in the seat tube. I measured the extra piece so that my seat post would bottom out at the exact height that I ride. Just a precaution in case the fix fails during a ride or race.

It appears as if the newer shiv frames have a shorter seat tube so that the seat post will now bottom out inside the frame. On my older model, the seat post would slide all the way down.

I have an older model - 2013. Like I said, I cut a piece from the extra seat post that came with the bike - drop that in first. You have to be precise when measuring the extra piece.

Really Specialized reimburses LBS?
Did you have to pay to have you frame rebuilt/parts swapped over to the replacement bike?
I am getting my frame replaced and getting charged what feels like an arm and a leg to have a parts swapped over to my replacement frame. just wondering what others who have gone through the shiv warranty replacement frame experienced.
thanks
Andrew[/img]

I just ordered the Epoxy to fix mine! Looking forward to this being fixed.

I had exactly two times the same product fault. 1st time Specialized try to glue it. This fix was good for two years. The 2nd time Specialized said they do not repair these kind of product faults.
they offered me a replacement frame for 2900€. I thougth first this is a joke. Is this what they called life time warrenty for frames? I own 5 Bikes from Specialized but pretty sure I will not go for number 6.
I will try on my own now to glue this like some of you already mentioned...

I had the same happen 3 times, and they have replaced at no cost each time. I would not accept that response. now it has been about 3 or 4 years since it last happened.

When this thread started Specialized had a different warranted policy and so what is and isn't covered depends on the when you bought the bike. At that time it was really a life time replacement policy on the frames. In like 2015/2016 (I can't remember exactly when) the policy was changed to include a definition of the 'functional lifetime of a bike'. All carbon frame were effectively capped at something stupid like 5 or 6 years which didn't win a lot of fans. Probably in response to complaints they updated the policy again on July 1, 2018 to the current one. Frames reverted back to having lifetime coverage but 'corrosion and abuse' are not covered among other things. The seat post failures falls under the corrosion catch-all in the current policy but I think that was a new addition in 2018 and so doesn't necessarily apply to your bike.

The terms and conditions under which your bike was sold are still valid but my experience is this is not always applied when it would be in the owners favour. I know this because I have two pre-2018 Specialized and I remember trying to work through some of the details on the older (2010) frame. I still have the physical owners manual including a CD-ROM which says it covers 200+ detailed model manuals up to 2010. But even in these manuals it says to go online for the warranty info and Specialized has done a brilliant job of scrubbing that old information. I just had a look again and I can't find the pre-July 1 2018 policy, but I remember working out that the policy changes were not trivial. If you have a number of frames it probably worth trying to find the exact policy details. It may be that Specialized refused to fix it because they are applying the post 2018 criteria and just need a bit of encouragement.

The frame replacement policy hasn't changed much though if I remember correctly. I think I was offered 20% off an S-works frameset because they will only replace the frame and they only sell the frames in S-works. And that was 20% off full MSRP S-works frames when the dealer was offering >30% off the same S-works framesets as part of a standard sale.

For others reading this and you, I have heard of sticking something under the post to hold it up and just glueing it in, I am pretty sure getting that insert to hold is going to be hard, i know specialized tried on my first one and failed then gave me a new 2018 frame, also I am pretty sure 2016 and newer shivs have a insert that is more like a T or a J shape so they don't twist out like the older models.

The seatpost will only a certain depth into the frame, so in theory you could use a section of seatpost of the right length to position your post at the correct height. I doubt the frame is designed to take load in that way, so epoxying the post in place as an additional step would make sense....assuming you never plan on changing the post height or saddle.

I had a 2012 frame with the clamp issue (replaced under warranty....after some arguing with Specialized).

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ECMGN Therapy Silicon Valley:
Depression, Neurocognitive problems, Dementias (Testing and Evaluation), Trauma and PTSD, Traumatic Brain Injury (TBI)

Sorry to revive such a long standing thread but I just purchased a 2012 Shiv from a teammate and had no idea about this issue until I was looking up something else and stumbled upon it. I don't think I currently have an issue with the seat post yet but I am wondering what to look for? If the bolts torque up to spec I would assume that it is not loose yet as it would just continue to pull the insert out correct? Anyone have any photos of the issue I can use to keep an eye out?

Mine failed when torqueing up the bolts after adjusting the post; the insert just kept sliding out of the frame.

I don't think these fail during a ride, just during assembly.

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ECMGN Therapy Silicon Valley:
Depression, Neurocognitive problems, Dementias (Testing and Evaluation), Trauma and PTSD, Traumatic Brain Injury (TBI)

Here's some photos of mine, the epoxied side has come back out about 2mm. Taking it to a carbon specialist this weekend...

Bad side https://ibb.co/P4XSVqW

Good side https://ibb.co/W2cYCCj

Appreciate the photos. Would be curious to hear how the carbon specialist goes.

Going to pick the shiv up tonight, carbon specialist said he uses a purpose built epoxy for aluminium to carbon adhesion and after bonding, removing the epoxy the bike shop put in (I assume they used some general purpose stuff) and redoing it with his stuff worked a charm. He said the seat post is torqued to 5nm no slipping or issues. Cost is $180 new zealand dollars and it was done in 3 days (probably some of this is curing time for the epoxy).

Idk if anyone wants photos but yeah I'm going to collect it later today and that's the final verdict. Way easier to have a carbon expert than moan to specialized or fork out $9k on a new shiv 😅😅😅

All good, the silver you see is the screw but I can guarantee the insert is flush! Your carbon repair agent needs to use a "methacrylate" epoxy whatever that means (it's on my invoice that's all I know)