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2XU.... Poor Quality?
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Just bought a 2XU tri top and after one event the silkscreened lettering is already falling off. Now it's looking ghetto right out of the gate-- I haven't even washed it yet and it's already having problems. I've emailed them and not surprisingly have gotten zero response. I also have a pair of their bike shorts and compression tights. The tights are ok but the bike shorts have lost much of their compression after just a few months.

Feels like 2XU is a popular brand but I haven't been impressed with their quality. Anyone have a similar experience or am I an outlier?
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Re: 2XU.... Poor Quality? [kurkomat] [ In reply to ]
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Yes, their stuff tends to degrade quickly. A V:1 wetsuit, tri shorts, and compression tights have all been victims of poor quality. I almost never recommend it. Go with B70 apparel; it's the sh*t.

I'm racing 2019 IM Arizona as part of Team Smile Train. Will I implode? Will I finish strong? Donate to find out more!
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Re: 2XU.... Poor Quality? [kurkomat] [ In reply to ]
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I had a the same experience. Their stuff do not last very long, or you can also say they are very delicate.
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Re: 2XU.... Poor Quality? [kurkomat] [ In reply to ]
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2XU compression is very weak compared to the Zoot and CEP stuff I have. But if you can find it heavily discounted, it's worth it for something that's easy to put on in the back of a car while you're traveling the country and provide some increased bloodflow thru the legs on long drives.


-Bryan Journey
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Re: 2XU.... Poor Quality? [kurkomat] [ In reply to ]
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I have a 2XU top I purchased last year. I pretty much wear it once every week or every other week, and throw it in the washer and dryer. I've never had any issues with fading or quality.
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Re: 2XU.... Poor Quality? [kurkomat] [ In reply to ]
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never bought it cuz it felt cheap and overpriced

jaretj
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Re: 2XU.... Poor Quality? [golfer17] [ In reply to ]
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CEP is good? I'm definately adding that to my shopping cart.

In regards to the OP please pm me and I'll see who I can put you in touch with. I have some friends who work at 2xu and generally have been treated super well by their customer service department. Including a replacement trisuit when mine went downhill, after about 20 races.
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Re: 2XU.... Poor Quality? [golfer17] [ In reply to ]
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What type of cep compression products do you use for recovery...per running warehouse all I see is active compression.
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Re: 2XU.... Poor Quality? [kurkomat] [ In reply to ]
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This happened to me once too--lettering peeled off after trying my shorts on (had ordered from their website). I found a 2xu rep here on ST and they replaced it right away. I've had the shorts now for 2 years with no issues.

Give 'em a chance to make it right for you. I really like their stuff.


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Re: 2XU.... Poor Quality? [ChromeMobius] [ In reply to ]
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on the one hand the letters fell off pretty quick(3/4 uses) on the other hand the suit itself is fine (2 years) and is ok, glad its that way round
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Re: 2XU.... Poor Quality? [kurkomat] [ In reply to ]
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I have a 2XU top and had the same issue with the letters falling off almost immediately. That being said, they've been completely gone for over a year now and the top still feels fine in every other way.

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Re: 2XU.... Poor Quality? [kurkomat] [ In reply to ]
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I disagree, I have had great luck with my 2XU. I did once have an issue because I purchased the wrong size but one of the reps that was in the expo helped me correct the problem and now I am very happy. They have great customer service.
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Re: 2XU.... Poor Quality? [TriMasterLover] [ In reply to ]
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My problem was caused because the lettering was non stretchy and so when the suit flexed it caused the lettering to peel. to be honest its cosmetic so not sure that they should need to replace it even if you asked, its only going to come off again.
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Re: 2XU.... Poor Quality? [cjathey] [ In reply to ]
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The zoot and cep compression sock are the exact same thing.


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Re: 2XU.... Poor Quality? [kurkomat] [ In reply to ]
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Maybe it's the recent stuff?

I have a tri suit from about 3 years ago and looks and feels the same way it did when I got it. I also have some cold weather running tights (2 years old) that are fine. One caveat on the tights, they don't get worn much. I live on the west coast.

Sorry to hear about your issues. I have some Skins stuff that's great. Everyone here raves about De Soto as well although I haven't had any experience that would cause me to recommend them.

- The thrall alone takes instant vengeance; the coward never...
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Re: 2XU.... Poor Quality? [kurkomat] [ In reply to ]
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Sure not my experience. I've been very satisfied with the 2XU stuff I've purchased. It has held up very well.
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Re: 2XU.... Poor Quality? [kurkomat] [ In reply to ]
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Hmm...I've had many 2xu items over the years, two of their 1-piece race suits, 2 pairs of shorts, their compression socks, etc. Here's my experience:

The silkscreening came off, but only after MANY uses. The big 2XU logo came off before the little words that were printed on there. On my newer race suit, that stuff only started to peel a bit after about 2 seasons or ~15 races, on the previous race suit it came off after about 5 races. The silkscreening is now peeling off my older pair of shorts, which I've worn probably 200 times since I bought them. Newest shorts have no signs of peeling yet after ~50 uses. Socks are sublimated so no issues there.

I think they make good stuff. I guess there's always the possibility that you were stretching out the suit more than it was intended to be. Stretch is the enemy of silkscreened logos. The more you tug and pull the suit in different directions to put it on, and the more the suit is stretched after you put it on, the quicker the printing will come off. As far as the compression shorts are concerned, are you sure your quad circumference has not decreased? The compression gear companies don't really emphasize enough that the amount of compression you'll get out of their product is dependent on the size of your appendages...(i.e if you're getting in better shape and shedding fat then perhaps the compression is decreasing because your quad size is decreasing...) I guess the fact that the tights are ok kinda rules this theory out as a possibility though...

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Re: 2XU.... Poor Quality? [kurkomat] [ In reply to ]
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I tested a number of their recent compression pieces for an article I wrote onthe effectiveness of compression and had no issues.

I've used the brand prior to that and had some of the heat transfer logos come off after pretty rough laundering and use, but the garment remained entirely fine- and I do not generally follow wash instructions; it all goes in the same load, on hot, cheapest detergent and into the dryer. I'm a laundry nightmare.

My expriences witht the brand have overall been quite good.

Tom Demerly
The Tri Shop.com
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Re: 2XU.... Poor Quality? [kurkomat] [ In reply to ]
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I've been using some 2XU stuff including a wetsuit since it came out in this country. I have always been happy.

YMMV I guess!
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Re: 2XU.... Poor Quality? [kurkomat] [ In reply to ]
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You must have a bad batch or something like that. I am still using some 2XU tri shorts that are 4 years old and still in great shape. Contact them and let them know your issue. I just cant believe they would consciously put out an inferior product.

Owner of a few Speed Concepts since 2011.
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Re: 2XU.... Poor Quality? [kurkomat] [ In reply to ]
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my n=1, i have a pair of their high end cycling shorts and the reflective piping on the leg came off after the FIRST washing!

perhaps that's the exception and not the rule with their gear but i won't be buying any more 2XU items.

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"Do you spend time with your family? Good. Because a man that doesn't spend time with his family can never be a real man" V. Corleone
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Re: 2XU.... Poor Quality? [kurkomat] [ In reply to ]
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I've had the same problem with 2011 active tri short--2XU lettering peeling off after only two uses. No problem with 2009 or 2010 garments.

And as an aside, the 2011 redesign of the women's comp tri short stinks. New design has four pockets that only add drag on the swim, and changed from a nice fleece chamois to a yucky foam chamois.

"Ain't no shortcuts to the Opry."
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Re: 2XU.... Poor Quality? [kurkomat] [ In reply to ]
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2xu has the worst fabric out of any tri gear ive tried. not only does the clothing feel like youre wearing a plastic bag, the "compression" is a complete joke. on top of it all, its the one of the most pricey pieces of clothing you can buy.

for quality fabrics, try desoto. only problem with desoto is that the cut does not cater to the thinner guys like myself.

tyr carbon- feels quite nice but cannot speak to the durability
blueseventy- very high quality but doesnt last as long as desoto, fits the tall and skinny.
Last edited by: SeasonsChange: Oct 10, 11 19:46
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Re: 2XU.... Poor Quality? [kurkomat] [ In reply to ]
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Been using 2XU for a couple of years, still have some tops and shorts I bought originally and the stuff is still going strong. All goes in the washing machine, spin drier etc absolutely no issues. Sure some decals do wear eventually, but only after many, many uses. Also, no complaints about the fabric either. Their gear is top quality, just look at who is wearing their gear and that might tell you something. Sure some get sponsored, most do not.
Their compression gear is OK. Their elite stuff is definitely worth paying the extra for. Have to say I switched to Compressport for calve sleeves, and their stuff is way better than the 2 XU equivalents though.
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Re: 2XU.... Poor Quality? [kurkomat] [ In reply to ]
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Same problem here. I had the Tri pants compression (~$130) and they came shipped with threads hanging out on the inside. After one tri there was a hole in the pants. However how did you contact them? As far as I know they don't have any support in the US and you have to contact the store you bought them at. I returned them with a full refund (plus my shipping cost) to wiggle. Thumbs up to wiggle for a very very fast and easy return (yes, from US to UK).
I also have a 2XU tri top which I don't like. It's so thick that I'm running hot.
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Re: 2XU.... Poor Quality? [Tri3] [ In reply to ]
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Are you paying all that money for some lettering on the suit? I've owned multiple pieces of their apparel. After alot of use the iron-on lettering comes off but the fabric remains at a high quality. Buy for the product and not the name on it,
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Re: 2XU.... Poor Quality? [Tom Demerly] [ In reply to ]
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I do not generally follow wash instructions; it all goes in the same load, on hot, cheapest detergent and into the dryer. I'm a laundry nightmare.

Tom,

Is that how you treat your Assos Bibs? :-)



Steve Fleck @stevefleck | Blog
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Re: 2XU.... Poor Quality? [kurkomat] [ In reply to ]
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I've had similar problems with 2XU gear. Just a year (15 uses) after purchasing my V1 wetsuit small tears started at the seams. After 2 uses the inseams of my 2011 tri-shorts began to tear. Other 2XU gear, other problems. Not happy with 2XU gear. Overpriced and overhyped.
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Re: 2XU.... Poor Quality? [Fleck] [ In reply to ]
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Fleck wrote:
I do not generally follow wash instructions; it all goes in the same load, on hot, cheapest detergent and into the dryer. I'm a laundry nightmare.

Tom,

Is that how you treat your Assos Bibs? :-)

Assos Bibs go in the autoclave.
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Re: 2XU.... Poor Quality? [Fleck] [ In reply to ]
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2xu is the best gear ever...

2 years with my tri-suit and I can tell: that thing is INDESTRUCTIBLE!


Now I bought an Orca suit and the Orca signs last a month or less...


The entire event (IM) is like "death by 1000 cuts" and the best race is minimizing all those cuts and losing less blood than the other guy. - Dev
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Re: 2XU.... Poor Quality? [kurkomat] [ In reply to ]
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I prefer Zoot compression. Its a little more expensive but its worth it. Try it out

NEWBIE BUT GOODIE
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Re: 2XU.... Poor Quality? [kurkomat] [ In reply to ]
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i agree, they preach their products are the best and i bought a tri suit from them, $130 not to expensive, i wore it for 6 races in the course of 3 months and the chamoises disintegraded...i emailed sxu...they told me sorry contact the place you bought it from....so they dont even stand by their own stuff....since then i will not be going back and buyign any 2xu stuff.
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Re: 2XU.... Poor Quality? [ZackC.] [ In reply to ]
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The 2xu from several years ago to last year are GREAT and I am still using them .
The new stuff this year is what the issue. The material is of poor quality (same cost) and some of the lettering falls off after the first use. And after about 5 to 6 uses the new tri shorts (all 3 pair) just fell apart.
I washed them with the older 2xu garments and the older tri shorts are still going..
Last edited by: heliix: Oct 11, 11 8:38
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Re: 2XU.... Poor Quality? [bgannon] [ In reply to ]
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I think my larger issue is the lack of product support. I completely get that companies may have a bad run here or there... I bought an item that was sub-standard, no big deal. That said, there needs to be some way for customers to get in contact with 2XU to make things right. Only thing I could find was the "contact us" link on the 2XU USA site and it's apparently a black hole.
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Re: 2XU.... Poor Quality? [kurkomat] [ In reply to ]
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its not a black hole, they just took 2 weeks to get back to me and the email simply said "contact the people you purchased it from" which pisses me off because they clearly dont care about customers or their product. i asked for them to either send me a new chamoisi insert and ill get it sewn in or ill mail in the old tri suit for a new one, so its not that i didnt give them options i was willing to work with them and even though they responded i feel like they blew me off.


what i really mean to say is i completely agree....maybe if we make a big enough stink soemone from 2XU will see the thread and do something about it
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Re: 2XU.... Poor Quality? [bgannon] [ In reply to ]
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csinko works for 2XU and he posts on here in response to issues. Maybe try sending him a pm.
Last edited by: motriguy: Oct 11, 11 10:32
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Re: 2XU.... Poor Quality? [kurkomat] [ In reply to ]
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I got the 2XU compression socks from REI and they were of pretty bad quality. Seemed like fraying fibers from the get-go. I had never worn compression socks before so I assumed the fit was correct as well (sized it up based on the instructions on the package) but they still seemed looser than I would expect compression socks to be.

http://www.rei.com/...ssion-recovery-socks

Ended up returning them and picking up Zoot compression socks. Not only do the Zoot socks look sweet (opinion), but they compress much more for the correct size and the fabric quality is obviously much better (thicker, seemingly more durable). I've been wearing them for about eight weeks under shoes and around the house by themselves during recovery and am very pleased with how well they're holding up.

http://www.rei.com/...ompressrx-socks-mens
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Re: 2XU.... Poor Quality? [spagoli] [ In reply to ]
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spagoli wrote:
My problem was caused because the lettering was non stretchy and so when the suit flexed it caused the lettering to peel. to be honest its cosmetic so not sure that they should need to replace it even if you asked, its only going to come off again.

I have tri clothing from 2008 I think? And it is rock solid I don't know how many times they've been washed. New gear the letters are coming off immediately. You are right the screen printing is NOT strechy as their material and it either cracks or peels off.
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Re: 2XU.... Poor Quality? [cjathey] [ In reply to ]
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cjathey wrote:
What type of cep compression products do you use for recovery...per running warehouse all I see is active compression.

Just the compression sleeves. From my experience they are cheaper, easier to put on, and seem to work slightly better than the socks.

For tights, nothing beats the Zoot Recovery ones, but they are a pain to get on (mostly because of the piece that goes around the foot, but it is invaluable whenever your feet hurt). It's the reason I originally bought the 2xu ones since they go on very fast and easy.


-Bryan Journey
Travel Blog | Training Blog | Facebook Page
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Re: 2XU.... Poor Quality? [kurkomat] [ In reply to ]
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kurkomat wrote:
I think my larger issue is the lack of product support. I completely get that companies may have a bad run here or there... I bought an item that was sub-standard, no big deal. That said, there needs to be some way for customers to get in contact with 2XU to make things right. Only thing I could find was the "contact us" link on the 2XU USA site and it's apparently a black hole.

x2 on csinko. He's the person on ST I worked with to my my shorts replaced. Send him a PM.


***

Riding the Awesome Train With: Dark Horse Coaching
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Re: 2XU.... Poor Quality? [kurkomat] [ In reply to ]
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They definitely have quality issues. Two of my friends have had their top of the line Project:X wetsuit tear apart from seams this year.
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Re: 2XU.... Poor Quality? [SpartyTX] [ In reply to ]
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I was wondering if I was the only one with 2XU quality issues - a search brought me to this thread. I bought a pair of 2XU tri shorts a couple of years back, the material rubbed through in the seat area after a few training rides and a half ironman race. I tried to contact them through customer service and sent pictures through their site and never heard a peep from them. Decided I would move on. This year my tri-team purchased their gear from 2XU so I thought I would get another chance to see if they have improved. The gear came in the week of my spring half ironman so I wore it for the first time in the race, and into the wash it went. Now the seams are falling apart because the stitching is coming undone. I haven't had these issues with other tri shorts or tri tops that I have had so I just don't understand. They definitely have brand recognition, but I just haven't had good luck with their quality.
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Re: 2XU.... Poor Quality? [SteveW] [ In reply to ]
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Yes the quality sucks. The fit is great and the feel is great but the durability blows. All my 2xu stuff usually only lasts a single season which includes following the care instructions. The tri shorts chamois came un-done and bunched up after a few months of use. I'm done with 2xu.
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Re: 2XU.... Poor Quality? [SteveW] [ In reply to ]
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My 2XU calf compression sleeves are coming apart at the stitching, and I've had them for less than 6 months. I only hand wash them, never put them in the W/D. Disappointing. My next pair will be a different brand.
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Re: 2XU.... Poor Quality? [mbwallis] [ In reply to ]
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Don't know if this helps but I am pretty good with a sewing machine and can mend just about anything. Just let me know and I could fix it if you ship it to me.. Or anyone else out there with a minor repair for their gear
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Re: 2XU.... Poor Quality? [Triguy73] [ In reply to ]
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I was about to go for their 2xU R:3 wetsuit...should I look at other brands? I really liked the fit and it seems like a good wetsuit?

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Re: 2XU.... Poor Quality? [SteveW] [ In reply to ]
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I had a bad experience with 2XU as well. I bought a compression top and shorts last year. I wore them on 2 rides and one race, all within 10 days of receiving them. After 1-2 washes on gentle cycle with cold water the chamois pad was obliterated. I bought them from a well known tri store and when I called back to start the return process ( less than 2 weeks after I received them), I was told they didn't make these outfits anymore and that I could get a refund to my card. So now I have a top that matches no other bottoms in my wardrobe. I think they make some outfits that look pretty good, but I'm too reluctant to pay anywhere near a retail price again to take a chance on an outfit of that quality.
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Re: 2XU.... Poor Quality? [Boris The Blade] [ In reply to ]
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If you have any gear that you can't use anymore I would be happy to take off your hands if the pad fell apart.
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Re: 2XU.... Poor Quality? [SpartyTX] [ In reply to ]
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I do a lot of fabric printing and we actually use the same material that 2XU uses for their logos. Most of the higher end 2XU fabric is very very very hard to print on. They do the best that they can but the fact that they really like that metallic silver print color and their fabric is always super hydrophobic and slick, well it's a bad combination. I'd really hesitate to say that this means that the product is a low quality product as I think they use some really really nice, slick, light and fast fabric (I have no connection to 2xu btw and don't even own much of their stuff anymore) but it's a fabric that is simply not conducive to printing on. Their high end suits also have a TON of stretch and because they are printing the suits new before anyone ever wears them that means that over the first two or three wears the suit will stretch a lot and you often have a lot of print failures. When we print on 2xu suits for people we usually tell them to wear and wash them a few times and if they are printed after that the prints last forever. That being said, it's nearly impossible to do this with a new suit;) The B70 suit fabric is a lot easier to print on so it's not that it's higher quality, it's just that it's an easier fabric to print on. I'm sure that some people will complain that it's no slick enough or that it's fairly rough, two things that make it easier to imprint;)
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Re: 2XU.... Poor Quality? [Tai] [ In reply to ]
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gave up on 2XU .. shipped with threads hanging out on the inside. After one tri there was a hole in the pants.( same issue )
my epix gear is cheaper and better! even zoot stuff are better too.
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Re: 2XU.... Poor Quality? [fuse01] [ In reply to ]
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I can only agree with all points. I really want to like the stuff but its just poor quality. I was at Interbike last year and tried to speak to them but they clearly gave the impression that they had better things to do than to listen to criticism.
I emailed them and got same impression, in fact when I hinted the argument that they should consider a warranty replacement they offered to provide me with an address of the closest retailer!!! Like I would pay for another tri short AFTER my original purchase fell apart after 3 races.
$hit company in my eyes.

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Re: 2XU.... Poor Quality? [Triback] [ In reply to ]
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Triback wrote:
Yes the quality sucks. The fit is great and the feel is great but the durability blows. All my 2xu stuff usually only lasts a single season which includes following the care instructions. The tri shorts chamois came un-done and bunched up after a few months of use. I'm done with 2xu.

I've been having significant issues with their tri shorts as well. I used to *love* their shorts w/ the pockets, in 2009/2010 the ones I would buy lasted for years. The ones I've bought in the last year have all deteriorated quickly; I have lots of issues with the leg grippers, you know, not gripping. There's also issues with them generally stretching out after a couple of washes which they never used to do. I'm trying out other vendors now because I've had it with 2XU.

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