Hi Ian,
Yes, as far as I know now they offer this in the EU. I'm working with 2 customers right now in the ordering process and they get these questions asked.
The next thing Canyon should do is rack up a team of let's call it 'Certified Canyon Fitters' who have access to all the cockpit information and measurements so customers are going to be sure they get everything right the first way. I think this is what they are still missing.
The last few 5 years through fits I have 'sold' litterly hundreds of Canyon's regardless of brands that we sell. About 80% of all my fit's a year are tri based, and we tell the customers all the good stuff and also the things to notice if they buy online. Like swapping cranks if needed is going to add cost. Our customers know that we give an objective advise that's why we get so many triathletes in the house. And we sell other brands as well, but we don't stock them. We just have a dozen bikes on the floor to show, even tried to talk to Canyon about this a few years back. Drop one on the floor and we can 'sell' even more.
The fit's and objective advise is our main focus.
Did a complete assembly for a Canyon CF this morning in cutting the extensions to the right length,mechanic shifting so install the cables again, change the cranks to shorter ones, I don't care. If that's the bike that someone makes really happy, I tell them to go for it.
But, Canyon, please make sure the geo chart's are perfectly clear and correct. Look at standover height for example next to the cockpit dimensions. Crazy! And when 2 rows in a chart are not correct who is telling me that the other stuff is.....
Jeroen
Owner at TRIPRO, The Netherlands
Yes, as far as I know now they offer this in the EU. I'm working with 2 customers right now in the ordering process and they get these questions asked.
The next thing Canyon should do is rack up a team of let's call it 'Certified Canyon Fitters' who have access to all the cockpit information and measurements so customers are going to be sure they get everything right the first way. I think this is what they are still missing.
The last few 5 years through fits I have 'sold' litterly hundreds of Canyon's regardless of brands that we sell. About 80% of all my fit's a year are tri based, and we tell the customers all the good stuff and also the things to notice if they buy online. Like swapping cranks if needed is going to add cost. Our customers know that we give an objective advise that's why we get so many triathletes in the house. And we sell other brands as well, but we don't stock them. We just have a dozen bikes on the floor to show, even tried to talk to Canyon about this a few years back. Drop one on the floor and we can 'sell' even more.
The fit's and objective advise is our main focus.
Did a complete assembly for a Canyon CF this morning in cutting the extensions to the right length,mechanic shifting so install the cables again, change the cranks to shorter ones, I don't care. If that's the bike that someone makes really happy, I tell them to go for it.
But, Canyon, please make sure the geo chart's are perfectly clear and correct. Look at standover height for example next to the cockpit dimensions. Crazy! And when 2 rows in a chart are not correct who is telling me that the other stuff is.....
Jeroen
Owner at TRIPRO, The Netherlands