I know this is not a technical support forum but I would like see if someone had any issues like that before contacting Elite costumer service.


Last week during a big thunderstorm we had a lightning strike last than a mile from my home. I had to replace some circuit breakers, some minor things got fried but no big deal.

Next day when turning on my Trainer ( Elite Direto ) no lights....dead - I've left it plugged to the power ( something I never do ) . End up the power source got fried as well...found a similar one at home and it turned on ok, Zwift was able to recognized and connect it but there was no watts or cadence output. Looking at the power source I realized the one I was using had I different Amp spec so I figure out that was the issue, order a new one hopping everything would be ok.

Well.... it was not!

When I tried to used the new one, same issue ( picture attached ) Everything is connected but there is no output. I wondered if maybe I had an ANT sensor problem so I tried to run at Zwift and it was working fine with the cadence sensor. Also Zwift is reading HR sensor fine.

So I guess the only thing I can think of is maybe the Mother board or any electronic component at the trainer got fried as well maybe a circuit brake?

Let me know if someone had anything similar happened to you. Not really in the mood to call another customer service...so if it's something I can fix it would be great