Well the unplug was able to turn the erg mode on. Thank you to everyone for the replies. Unfortunately this brought up another problem during the actual set. The control of the power is all over the place. This is manageable on the recovery portions, even though it is consistently over the prescribed power, but the constant spikes during the set seems to void the point of the of the workout. I do have a QX1 ring, which i though may be causing some issues, so I traded it for a round ring for the second set. It didn't seem to do any better with a round ring. Any more ideas? I had a kickr snap that did the same thing before doing an advanced spin down, but that stabilized the power, even with the QX1 ring. I attached a picture from the Kickr Snap trainer. It did a fantastic job when I could get it connected, and it stayed connected.