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Re: Felt IA aero bar fail [Geek_fit]
In our experience in working with consumers on an individual basis regarding issues involving the Bayonet 3 aerobar assembly, the primary cause has been improper installation. To simplify the installation process and improve the overall setup, as some of you have noted, Felt developed a new bracket system and accompanying hardware to alleviate any potential issues such as have been described in this forum thread. Here is how you can tell whether or not you have the updated bracket: (see attached)

Authorized Felt retailers have these new brackets available or available to them, so if you’re interested in an upgrade, contact your authorized Felt dealer for ordering information. This will be provided free of charge.

Finally, there are many terrific bicycle mechanics who produce great work. But we strongly encourage all riders to seek out an authorized Felt retailer for work on their IA Series, DA Series, or any other Felt bike. Missing components such as washers, incorrect bolt sizes, improper torque settings, or any other deviations from the manufacturer’s specifications can result in suboptimal performance, including causing the bracket or the aerobar to come loose or even break. All information regarding the proper installation and adjustment of all Felt bicycles can be found at the following link: http://www.feltbicycles.com/manuals[/url]. Any and all work performed on your Felt bike, whether by the rider or a bike shop, should adhere to the requirements outlined in the manuals and technical documents.

We strongly recommend ensuring that your bike is safe to operate before each and every ride. This includes checking tire pressure, looking for any loose bolts, inspecting your brakes, etc. Generally speaking, it’s good practice to take your bike to an authorized dealer regularly to ensure it’s in proper working order, the frequency of which depends on how often and the conditions in which you ride. Sweat and riding near saltwater conditions can corrode parts on your bike, so these factors are cause for shorter intervals between professional services. Every rider’s sweat rate and the frequency by which they ride near saltwater is unique, so again, we advise checking your bike for rust on a regular basis and consulting with your authorized Felt dealer if you have any questions.

For more specific information or questions, our customer service team is ready to assist you. Please contact them at info@feltbicycles.com[/url]

Last edited by: Felt Bicycles: Sep 13, 17 14:44

Edit Log:

  • Post edited by Felt Bicycles (Xantusia) on Sep 13, 17 14:44: fix wording to be more clear