this is part of growing pain of a small business. What ever change they make will never make everyone happy. But at the end of the day, it does seems like they produce something that is in very high demand and the feedback from the users is extremely positive.

And as Chris mention, it s there business and there is a big risk management issue when you are this early into the life of a new company. i think that there cautious approach is smart at this time. Very few people will ever understand the complexity of production with asia, and the complexity of the relationship...... ramping up production isn't as easy as it sound.....and it takes lots of money to make money!

I myself miss on getting a pair today as i got caught in some phone call at 10am and after finishing those business call, the 90s were gone! a bit frustrating as i wanted some wheels to try for early races but, first come first serve.....that is very much the same in so many part of our industry. like you said, if you cant wait, there is other alternative.

my question to chris would be, do you guys kept a float of wheels for warranty purpose? how do you handle that part of the business?

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Jonathan Caron / Professional Coach / ironman champions / age group world champions
Jonnyo Coaching
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