Frankly Tom, I think you are taking a very conservative approach to your definition of "sales." Like I suggested in some other posts my iterpretation is much more on the informative side than that of pure salesmanship.

You performed the audit so I not going to argue your stats, but most of what I remember falls in the categories of "we just received xxxx item and it is very well made, etc" or in response to others asking when are "s-bends" going to show up. Just two examples that I can think of.

By the way should I call you tomorrow regarding my previous pricing question?

Pete