My first Dzero was less than 4 months old: I dropped my chain to the inside, remounted to chain ring and began pedaling. I noticed the power dropped out so I recalibrated which resulted in zero offset of -32000. I had to send it back to Quarq for a new spider. Fortunately, they were very helpful and sent me a new spider before I even shipped the old one out.
Yesterday it happened again...Roughly 5 weeks after riding the replacement spider. I dropped the chain to the inside (shifting like an asshole) and when I got it back onto the chain ring, the zero offset was way off. This time it read -35000. The cadence still pairs to my head unit and reads accurately the power reads extremely high. Like 1500w high...
Currently waiting for Quarq's response.
Has anyone had similar issues with their DZero?
Toro Performance
Yesterday it happened again...Roughly 5 weeks after riding the replacement spider. I dropped the chain to the inside (shifting like an asshole) and when I got it back onto the chain ring, the zero offset was way off. This time it read -35000. The cadence still pairs to my head unit and reads accurately the power reads extremely high. Like 1500w high...
Currently waiting for Quarq's response.
Has anyone had similar issues with their DZero?
Toro Performance