Anyone experience a complete lack of resistance when first using their kickr? It is like something is not engaged. The belt/flywheel doesn’t rotate. It’s as if I’m pedaling in reverse. It will then sometimes engage after a half revolution. Sometimes I sit there for a minute… just spinning circles - absolutely no resistance. Then it’ll just engage. And all is fine as long as I don’t completely stop. It’s the 2017 model. I contacted wahoo but they said it sounds software related. But my firmware is up to date. Nothing else is connected. I use perfpro and an ant+ stick. But this is before even starting any software. You can grab the pedals and know if it’ll work by whether rotation starts the belt turning. I disconnected everything and tried simply running with the app - same experience. I sent wahoo a fit file - and they agreed that the erg mode power profile during a workout looks great. They basically said we can’t offer you any parts for a 2017 model anyway, so all the best. Seems like something physical is not lining up anymore - this thing has been used a lot - probably 30,000 miles. Anyone have a similar experience and any recommendations on whether there is something fixable. Am I on the verge of completely wearing out the connection between the hub and ??? I have no idea on the inner workings of a wheel/direct drive trainer :)