What country are you in? In Australia, consumer law protects you beyond the manufacturers warranty. I would go back to Vision. That's not acceptable and is a manufacturing issue.

from the UK..I have emailed Vision and they have just stated the warranty information. other emails have not been replied to.

Reply thanking them and explaining how you're going to make sure everyone knows about it by sharing on your social mediall outlets and name them. They don't deserve any less.

From someone currently in the market for new race wheels, this is not the reaction I was hoping to see from Vision. Very disappointing to say the least.

hope I hear something from them tomorrow.

There has to be another story here? That hasn't happened through normal wear and tear. What aren't you telling us?

all good in the end. Vision Uk contacted me and asked me to send them to back. Got the replacements today!

You got your wheels replaced in a week? That seems very fast. Sucks you had to deal with the initial no.

---

Oui, mais pas de femme toute de suite (yes, but I am not ready for a woman straight away) -Stephen Roche's reply when asked whether he was okay after collapsing at the finish in the La Plagne stage of the 1987 Tour