After IM Moo, I noticed that there was a slight - shall I call it an "imperfection" on my front 909 (404 wheel). This was not a crack or break...just looked funny to me. I sent them the wheel on Tuesday of last week. On Friday they called and let me know that they had shipped me a brand new wheel. No charge, no questions, no problem...that ROCKS!!! I have always been 110% happy with the way that Zipp has supported the Tri and Cycling worlds, just as happy with their products. I have met the people from Zipp at many races and all are nice people that are cool to hang out with.

Now, given a customer service issue...they are total advocates of the consumer...I do not think that I have ever found better service anywhere (though I think Softride is an equal to customer service with Zipp)...

Wanted to give out some credit to the folks in Speedway, they deserve it.

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What if the Hokey Pokey is what it is all about?