I have sent them several emails and all I get is that the main guy quit for personnel reasons and I have to email this other person. Then I have emailed that person and nobody replies. I have sent several emails about wind tunnel testing, frame water bottles, etc... I have a seat post question as well but nobody responds. REALLY shitty customer service and I have to say stay away from them if your interested based on this. The seat post is a PITA, no wind tunnel data, the original stem kept snapping bolts (I use a Zipp Vuka stealth now) and no customer service. I can't help but feel my 2009 Scott Plasma was faster. Yes you can burn me at the stake now for buying one. Disclaimer is that it was used, fit's better than Scott Plasma and was a good price.
http://www.sfuelsgolonger.com
http://www.sfuelsgolonger.com