I ordered a Hen House OG and was trying to pack it for the first time last night. The packing videos seem to reference the foam inserts that provide structure to the main bag. I received two of these, but in the videos it looks like there are three. Am I missing a piece or am I just not smart enough to figure out how the two pieces go together? I got two pieces with velcro on each end [12:53 in the video], but not the piece with three velcro spots [12:41 in the video].
I've already emailed and called Ruster, but so far there hasn't been any response. The intent was to use this bag starting tomorrow, so I'm in a bit of a rush to figure out whether or not I can use the bag in this state.
Thanks!
I've already emailed and called Ruster, but so far there hasn't been any response. The intent was to use this bag starting tomorrow, so I'm in a bit of a rush to figure out whether or not I can use the bag in this state.
Thanks!