I just left Panama City on American Airlines. The aa website clearly states that bicycles in a hard case under 50 lbs and 300-something linear cm get charged a standard baggage fee, which should have been $40 for the second bag. Aa customer service says the same on the phone. However, ticket agent Jessica at checkin says the website is wrong and bikes get charged double. She said go to the website. I did, here it is. She said she deals with Ironman people all of the time and knows very well what bike fees are.
So I paid $80 because she threatened to throw
me off the flight if I didnt hurry up and pay. Now I am going through aa for the refund.
I don’t know how to get around her when the rules are right there on the aa website. Be prepared!