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rob2681 I hope you are okay now. New to this forum, I can' see if this is a 2018 issue - or earlier.
For your information.
I ride a disc brake road bike and had a side wall failure in the form of a blister - perpendicular to the side wall.
This occurred whilst I had only done less than 200km with my new set and already suffered a couple of punctures (one at the rear, one at the front).
So to start with, I was not impressed by this supposedly rock solid tyre.
The side wall blister did let the tube out. I was lucky I noticed this whilst still climbing up a hill. I was even more lucky to have a MAVIC assistance van - from whom I bought a Mavic tyre. I eventually finished the Sportive (The 2018 Ardechoise - a 170km gran rondo, with 3500m of hill climb ... and some deep descents too). It happened with â…” of the race still to go. I can tell you I was in a state of shock - as I could have found myself in the same terrible situation you are in : fall in a fast descent. I am not sure I would still be here to talk if that happened.
I did not hit any pothole on the road, not hit any kerb. For me, the issue on the side wall is likely to be a design fault - which Continental will of course never admit. If it is not a design fault, then the likely causes are either : bad batch of material (compound, threads, ...). it could also be a bad lay-up during the manual manufacturing process and finally perhaps not picked-up by quality controls.
I come from a professional world where safety of the product in use is the single most important matter.
It does not matter to have the "best" product on paper if, when installed, the surrounding environment makes it weak.
I sort of understand that a badly installed brake pad will damage the tyre. I also get that a low inflated tyre will cause issues on the side wall (let alone cause pinch flats).
However, I cannot understand how and why Continental were so bluntly dismissive when I contacted them to relate my issue.
This was not a case of getting a free tyre from them, as my on-line merchant reimbursed me for 2 tyres immediately).
No, I only mentioned this so that the manufacturer would know about this and would perhaps investigate internally of possible causes (I did not send them my tyre - as I left my worn out tyre to the Mavic assistance guys, as I was not in a position to cycle the remaining 100km with a tyre around my waist ;-)
At that time, I was not aware of any other issues - like yours.
Continental's responses were shocking : they claimed they have no problem with the product, nor with the process, nor with anything.
I then found similar issues and pointed them the web links I had found - and relating similar problems.
I also said that many happy thousands of customers cannot hide a recurring issue, with publicly available testimonies.
Still, they said they could do nothing if they didn't have my tyre in their hands and could not investigate. they re-iterated the facts that their product was well made, with no manufacturing default and made strong suggestions that I probably hit a pothole, or stone or badly installed my tyre.
Before I used those tyres, I rode with Micheli Pro 4 Race tyres. I used them for nearly 5000km. I only had a couple of punctures at the end (the tyres were quite worn out). I must also mention that I inflicted my Michelin tyres some very harsh training conditions, as I rode many, many kilometres on gravel roads, full of potholes. I did this intentionally on y standard Michelin, as part of a training for a race which did have a gravel section. Those behaved so well (not even one puncture !), were reasonably cheap : I am now wondering why I did choose those stupid Grand Prix 4 seasons.
I read of course the online comments and asked other riders theirs thoughts before buying.
Of course, there are many many happy cyclists with those tyres - which certainly proves a point - that when it works, it works well.
This experience has showed me though that this product is either strongly subjected to a meticulous installation (not practical in real life - particularly when riding). Or worst, the product suffers from a design fault or some issues in the manufacturing process. All of this is of course denied strongly by the manufacturer.
So be it. I am very disappointed and angry by the manufacturer's answer and stance. Very arrogant.
I will not risk my life - knowingly - on Continental tyres anymore.
all the best to you.
Lionel