WIRIDEFAST, we really do appreciate your input here and can now see that you are not just trolling us.
First, we didn't come on here for free advertising. We came to the Slow Twitch community to get hammered! We wanted holes in our website to be pointed out and they were. We wanted anything that sounded misleading to be pointed out and it was, and quickly changed. We wanted real riders to put forth their ideas, like you have, and we are glad to hear them and really do appreciate them, when they are in good spirit.
We understand that a ton of people have been burned by cheap Asian wheels sold on Ebay. We will be the first ones to agree that much of the stuff from Asia is crap. We know this because we bought from ten different manufacturers and only 2 of them turned out to be good. We have spent the time and the money to find what we believe to be one of the best, most knowledgeable and most highly regarded manufacturers of carbon wheels in Asia. No, we didn't have the tooling modified, but we did make changes to the internal workings of their build along with a few other modifications like spoke pitch and obviously the incorporation of the 1k carbon into the wheel. We believe that the changes we have made, took an already good wheel and made it even better.
In your concerns about quality control. We have built an almost 2 year relationship with our manufacturer and through negotiations, are paying a small premium to make sure our wheels are the best wheels coming out of their facility. They are thuroughly inspected before they leave their warehouse, are shipped in higher quality packaging than any of their other customers and are then again inspected when they arrive here in the US.
When Apple CEO, Tim Cook was recently asked in a 20/20 interview on why Apple manufacturers all their products in China and "Are Chinese workers better than American or German workers"?
Tim replied "Let me be clear," Cook said. "China put an enormous focus on manufacturing, in what you and I would call vocational kind of skills. The US over time began to stop having as many vocational kind of skills. I mean you could take every tool and die maker in the United States and probably put them in the room that we're currently sitting in. In China you would have to have multiple football fields." Then was asked "whether China was ahead of the US in manufacturing because of education in China". He replied "Because it was a focus of them," Cook said. "It was a focus of their educational system. That is the reality."
We understand that their is a lot of crap out there, but we are not pedaling crap. We are trying to sell riders looking for an upgrade, the best possible wheel at the best possible price. And we are backing up our wheels with great US customer service. There are many riders out there that are simply looking for an upgraded carbon wheel to train on and enter in a few IM races, without the several thousands of dollar commitment that most wheels require. We are able to make that possible, while avoiding the Ebay roulette wheel. We are not saying that our wheels are only for novice riders, just saying there are a lot of them out there.
As for the custom hubs and skewers, yes we do have plans on doing that in the future, but as for now, we are just trying to offer high quality wheels at a great price. The laser engraving doesn't make the wheel any better or faster, only more expensive. And in reality, we felt it was kind of deceiving. Yes, we do plan on further advancing several aspects of our wheels, but again, at this time we are simply trying to offer a high quality wheel at a great price. Other than Slow Twitch members, most riders are not concerned if our wheel shape is 2 degrees sharper and a few mm different than the next. In our comparison chart on our website, we are not trying to show how different our wheels are from others, but rather trying to show how similar most wheels are when you simply look at their specs. (no, we are not saying our wheels are as tested and researched as Zipp or ENVE), few are.
All of our wheels comply with the 2015 IM competition race rules as highlighted in section 5.02 & 5.03. All wheels sold will be insured by a million dollar comprehensive liability insurance plan from a local A+ rated carrier, to protect both us and our riders from any unforeseen mishaps.
WIRIDEFEAST, thanks again for your input. We truly do wish you the best.
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