Do they really strip the factory grease and wax in MSW... for no additional cost? That's an amazing deal if they do.

Yup, I thought so too. $10 extra if you want the “race powder” option, but basic stripping and waxing no charge.
I just received my chains from them yesterday, looks good.
Their process:
https://www.instagram.com/...KDruO4Z/?img_index=1

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T. Guertin / Spocket

I contacted Amazon and they refunded me, even though I was well outside the return window! I also purchased 2 chains from SpeedVisionBikes and will work out some sort of rotation... hopefully my days of rusty chains will be over soon.

Amazon knew the chain was counterfeit because they had received many complaints about the seller. That is the only reason why you were refunded.

How do the chains look? Did they do a good job of getting all of the factory lube out of the chain?

First look, all seems good... But not sure you would easily tell other than if the wax was just flaking off too easily or if it still felt greasy (it doesn't).

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T. Guertin / Spocket

Thanks. That deal almost seems to good to be true, especially when you factor in the premium that Silca and MSW themselves charge to carry out that cleaning and wax treatment.

FYI, if this is their process, it might be so cheap because they're missing steps. First off, it takes me at least 3, sometimes 4 soaks in mineral spirits to get all the factory grease off. Second, MSW, Silca, and Adam with Zerofriction all recommend a bath in denatured alcohol to remove the film left over by the mineral spirits.

Great news! Glad to hear Amazon made it up to you!

That's exactly what I was thinking too.