Not sure if this is allowed but figured I could try.
I just wanted to highlight the phenomenal customer support I received from Garmin. Two buttons from my 920xt somehow exploded and while my intentions were to order new buttons or something, they offered me a replacement watch despite being out of warranty by about 1.5 years.
In addition, I haven't been able to sync runs from Nike Run Club to Garmin, despite my Garmin runs synching to Nike just fine. I initially contacted Nike since it seems like an issue on their side, and essentially was told "idk it's gamins fault go call them." Garmin on the other hand has been going above and beyond to resolve this issue. I'm not the silly "customer is always right" type and realize that it's hard to maintain such personal customer support from a large corporation. I highly recommend Garmin and their service.
I just wanted to highlight the phenomenal customer support I received from Garmin. Two buttons from my 920xt somehow exploded and while my intentions were to order new buttons or something, they offered me a replacement watch despite being out of warranty by about 1.5 years.
In addition, I haven't been able to sync runs from Nike Run Club to Garmin, despite my Garmin runs synching to Nike just fine. I initially contacted Nike since it seems like an issue on their side, and essentially was told "idk it's gamins fault go call them." Garmin on the other hand has been going above and beyond to resolve this issue. I'm not the silly "customer is always right" type and realize that it's hard to maintain such personal customer support from a large corporation. I highly recommend Garmin and their service.