Were those of us that signed the computrainer 3 year parts contract duped? How much money did they clear on this sham? I am less than one year into it and went to the website and logged in and can’t order anything. Anyone know anything? I contacted them through the site and got this back:
Dear You Got Duped,
Velotron and CompuTrainer were sold separately. SRAM only purchased the Velotron line and we are unable to help with CompuTrainer related inquires. CompuTrainer was purchased by an individual who is not offering support for the product at this time.
I am very sorry that we are not able to help you! If you purchased the 3 year membership for parts within the time frame that your credit card allows chargebacks, you might be able to get your money back that way.
Best Regards,
Jeny
Customer Service Manager
Dear You Got Duped,
Velotron and CompuTrainer were sold separately. SRAM only purchased the Velotron line and we are unable to help with CompuTrainer related inquires. CompuTrainer was purchased by an individual who is not offering support for the product at this time.
I am very sorry that we are not able to help you! If you purchased the 3 year membership for parts within the time frame that your credit card allows chargebacks, you might be able to get your money back that way.
Best Regards,
Jeny
Customer Service Manager