I bought a bedroom set from Costco about a year and half ago. About 2 months ago, I noticed one of the rails starting to split where it connected to the footboard. Called Costco and filed a return and got denied. Called them again and found out that the rep was descriptive enough (only said I was unsatisfied and didn't specify problem) and second return filed... and rejected.
Has anyone had success returning furniture to the warehouse? Should I file a BBB report because they won't honor their return policy? There's no mention of time limit for furniture.
I've also been researching platform bed frames and found one for about $100 that got decent reviews (http://www.walmart.com/...m-Bed-Frame/12082083 also at Target). Will probably go this route if I can't return it at the warehouse.
If my body isn't strong enough... I hope my wallet will be.
Has anyone had success returning furniture to the warehouse? Should I file a BBB report because they won't honor their return policy? There's no mention of time limit for furniture.
I've also been researching platform bed frames and found one for about $100 that got decent reviews (http://www.walmart.com/...m-Bed-Frame/12082083 also at Target). Will probably go this route if I can't return it at the warehouse.
If my body isn't strong enough... I hope my wallet will be.