I agree that architecture has a lot to do with it. However, Dell support was awful, their remote access/insight manager style reporting was nowhere near as mature as the HP/Compaq product. Being from Houston, I've been to the R&D labs, I've seen what Compaq put into the designs, they listened to our recommendations and they delivered. Our Dell experience was less than stellar and each time we bring them back to the lab for integration testing, they fail.

Same thing I see time after time...Dell does not have a forward path...they are to busy working on a price point on hardware not noticing that services will far out cost any hardware.

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What if the Hokey Pokey is what it is all about?

"Dell does not have a forward path"

Which is probably why the government is so enamored of them!