Same problem. Did you get a response yet?

Had this issue when I tried a friends 910 with my stages. Do you have the 910 mounted to your bars or on your wrist? For me, it worked fine mounted on my bars (large road bike) but I had huge dropout issues when I wore it on my wrist. I have zero issues when I use my garmin 500 paired with the Stages.

Spoke with Garmin multiple times and its an issue they are "working on". It won't work on the wrist but does on the stem or base bar. I tried a hard reset to no avail so I hope its an issue that a future firmware update can fix. Less than ideal setup for IMMT in a week but a few extra seconds in transition aren't too bad. I haven't heard any issues with quarq or powertap so stages seems to be at least part of the problem.

This probably isn't all that helpful but I have a new Stages PM I got a month ago and a 910xt I got maybe a year and a half ago and I've had no issues as far as I can tell...

Just had a new Stages delivered for wifey. I have a 910 though so when she takes it for a spin I will test and report back. She had a Garmin 500 so hopefully that will work ok.

If Garmin have 'almost' admitted the issue then it does seem weird. The problem must be one of a few things signal strength, data type, vibration.

Vibration - I had a theory that vibration was causing the 910 to turn off, a problem experienced with early software versions on the 910. When you add a quick release the watch vibrated against the plastic QR bracket. I added a small piece of runner between the two and the problem disappeared. But as you are wearing it on your wrist then the vibration issue is not really an issue.

Movement - Most other ANT additions are fixed. So maybe having one that is moving is causing a dropout? But I can't see that your wrist moves that much for it to be an issue.

Distance - Most cadence / speed sensors are on the chain stay, probably further away than the Stages, and they work. So distance should not be a factor.

It's an odd one for sure! Which wrist do you wear it on? Opposite side to the Stages or same side?

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Mine started doing this on today's ride. I was testing FTP so it really really pissed me off. It's pretty fucking pathetic that an iPhone can do a better job than a garmin designed specifically for this.

Iam using a PT and everything was fine on Monday. I wear it on my wrist but will try putting it on bike. I'll also email the fucktards at Garmin.

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The curious task of economics is to demonstrate to men how little they really know about what they imagine they can design.

Can we safely say that this is a Garmin issue now seeing as the last poster was using a PT? And not a Stahes issue?

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https://www.pbandjcoaching.com
https://www.thisbigroadtrip.com

Sounds right to me. When I had the issue it was 100% based on wearing the watch on my wrist vs mounted on the bars. Could be the orientation on you wrist doesn't work for some PM's. Not sure if the signal strength from the PM drops as the battery drains??

That would be the same for all PM's no?

Maybe still a Stages issue if they are sending weaker signals. Not heard much in the way of other PM users with dropping from 910 on wrist..

Hopefully it is a Garmin issue and update fixable.

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https://www.pbandjcoaching.com
https://www.thisbigroadtrip.com

Guess it depends how directional the output signal is, and how directional the receiver is. Would be nice if it was just a Garmin firmware issue.

Yikes...I ordered a Stages on a new DA9000 crankset, still waiting on it. I'm using the Garmin 500 for all training rides (and likely will use on the bike for races) but use the 310XT for all races....has anyone had this issue with the 500 or 310XT not reading the Stages PM?

I don't have a problem with my 310xt. It just seems to be the 910xt; however, my 910xt also drops the signal from the gsc-10. I've contacted Garmin and they are sending my third replacement. I've had to use my 310xt in order to get accurate data regarding cadence and power. I can only trust the 910 when it comes to distance, speed, and heart rate. Real bummer!!!

I have a Stages Crank with a 310XT and experienced the problem during the summer. One day, the cadence and power started to disapear (cadence was also showing funny numbers). I changed the battery, and I don't have any problem now :)
I think the strengh of the signal was too low, which causes the power to disapear (or not enough power to measure properly the cadence >> impossible to calculate the power ?)

I have a Stages PM on a DA9000 crank and have it paired with a Garmin 510. It was working fine up until my ride last night where I was getting intermittent dropouts, the battery in the Stages is new so it can't be that. I did however move my Garmin from behind my aerobar mounted bottle to in front of it and was wondering if that added distance is causing the trouble. I also have issues with the Stages connecting to TrainerRoad, the computer is around 5 feet away from me and the ANT+ sensor just won't recognize it. For my next trainer ride I purcahsed a USB extension cable so hopefulyl that works. I think the Stages might send out a weaker signal perhaps? I've never had dropout issues with my Quarq power meter either indoors or out.

I've recently got a Stages power meter, and have a similar issue with my Garmin 910 (worn on left wrist) dropping power signal very frequently.

I've also got a 705 Edge (mounted on stem) and that seems to be picking up the Stages just fine, no drop outs at all, so it seems to suggest the issue is with the receiving 910 watch, rather than with the Stages PM.

I've just had a bar mount delivered today, so I'll give that a go and see if it sorts out the problem.

Did anyone hear back from Garmin or Stages regarding a solution, or is using a bar mount the best solution for the time being?

Thanks

Stages works fine with my 510. The 910 is basically useless with Stages on my wrist or near the stem. Maybe it picks up the signal 5% of the time on my wrist and 10% of the time near the stem.

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Favorite Gear: Dimond | Cadex | Desoto Sport | Hoka One One

I had this issue too. Was worse with my 910, but I did see it with a 310 and 810. Stages told me to change my Garmin's acquisition to 1s recording rather than smart recording. That fixed it completely for me. Signal strength has something going on with it. Sometime I have to put my 810 down by the crank for it to make the initial link.

I was having the same issue. Stages said it was a Garmin issue. Garmin a stages issue. Basically rendered it useless to me. Decided to go the powertap route instead. Just couldn't sit around and "hope" that one of the companies would fix the problem since I need the power for my IM in Nov.

So, after the 910 (when worn on left wrist) being useless at picking up my Stages PM, I have tried it when mounted on the handle bars (using a £5 mounting piece of rubber, from Amazon) and it seems to be working perfectly, no drop outs at all.

I've had a look at the power files from the 910 when mounted on the bars, compared to a 705 edge when mounted on the stem, and the power graphs look pretty close. There are a few places where there are small differences, but I understand (from reading DC Rainmaker's website) this is virtually always going to happen, due to multiple data packets being sent from the power meter and the receiving unit only catching one of these per second). It doesn't look like the 910 has dropped the signal at any time, which was the problem I was having before.

So whilst this is not a perfect solution (because I prefer wearing the 910 on my wrist), it now does what I need.

Thanks for the suggestion to try this earlier in the thread.

Are people still having a problem with the 910xt pairing with the Stages PM?

I plan on getting the Stages and need a GPS/ANT unit to grab all of the data and was considering the 910xt.

Any firmware update fix the issues?

Thanks!

Nick

I'm having the same issue and been working with Garmin support to troubleshoot and resolve. Question... are you still having the issue? Did you change to 1-sec recording instead of smart?
Thanks,

.

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My Blog | Twitter | Big Pistachio Racing Team

Yes, I'm still experiencing this issue. I've been thru 3 different 910s, upgraded to the latest firmware, tried wearing the watch differently, and switched from smart to 1 second. Nothing has seemed to work. If you find anything out, please post to this thread what you find out.

I will. I've been playing with 2 different 910's, my old cracked 310 (which works just fine) and two different GSC10's. Only config that came close(R) to the 310 was strapping a 910 to my seatpost, but there was still some dropping out. Waiting to hear back on next steps. This is so freaking frustrating since I love everything about the 910xt but am ready to flip to the Ambit or something. I'm not going to pay that much money to not have it work all the time when my old one did!!

.

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My Blog | Twitter | Big Pistachio Racing Team

have anyone had luck with finding a solution for this ?

Same issues..... would also love an update from Garmin...

Take your money and doesn't do what it says... nice work

Anyone have a solution to this? I just got a stages and am having this problem! I would like to get it sorted and start getting some race data!

No proegress that has been formally annoinced.

I am using the edge 500 on the bike and for the time being accepting that Garmin sell product that doesn't work.. not exactly news but hey...

Damn, that is disappointing. Looks like I may just have to beg/borrow/steal another garmin head unit!

I have sent an email to stages to see if they have any ideas (apparently their tech support are fairly on the ball - so fingers crossed!)

You should be able to get it to work if you mount it to the bars or stem, that has been my workaround. Still frustrating since it is a watch that is meant to be worn on your wrist but I have to take what I can get since no one wants to take ownership of the problem.

I am having the same issues with my Rotor Power Meter. I pick up power and cadence just fine on my Edge 510, but it won't work more than 50% of the time on my 910. Really frustrating as I don't want to race with both and have been burned twice by the "quick release."

My wife just replaced her powertap with a stages. The signal is dropping very frequently. I tried a new battery and had the same results.

We can try it in her stem tomorrow, but that's a crummy long term solution. Has there been a fix for this yet?

Similar issue with my rotor power as well, I solved it by purchasing a P2M. The Rotor PM is on its 4th trip back to Rotor, going on a year with this problem. I now have P2Ms on all of my bikes, and all are working perfectly, sending accurate data to both my Edge 500 and 910 xt on all my rides from 1-6 hours long.

How is it a 910xt reads PT data coming from the rear wheel, but can't read data coming from the crank?

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The curious task of economics is to demonstrate to men how little they really know about what they imagine they can design.

That's what I said.

It's also odd how some have the issue and some don't. Just adds more head banging to the process of picking one.

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The curious task of economics is to demonstrate to men how little they really know about what they imagine they can design.

I am not sure this will work. DCRainmaker may be able to comment

the 4iiii viiiiva HR strap is able to take an Ant+ signal and retransmit to Bluetooth
If it's able to do the opposite, ie take Bluetooth, which the stages can transmit, and retransmit to Ant+, this may boost the signal so the 910xt can read it.

Wonder if this would work ?
Not ideal since it requires a 4iiii strap, but still cheaper than a new head unit.

Fair idea,

I wonder if this would work..?

Garmin pull their heads out of their asses and fix their "top of the range" product to actually do what it is advertised to do, hence giving people what they paid for..

We also tried mounting it to her aerobars (she's on a 2014 SC, so it is mounted on the single part of her aerobar since there really isn't a stem to put it on) and that didn't fix the problem. Looks like she are going to have to shell out some money for a garmin 500.

I'll send an email to 4iiii and see what they say

I'm up north and stopped in a bike shop and they actually had a stages in stock. Just wish this garmin issue was resolved since all I have is 910.

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The curious task of economics is to demonstrate to men how little they really know about what they imagine they can design.

This problem is not restricted to just the Stages product, several of us are also having the same drop issues with our Quarq and the 910XT. I wear my watch on my right hand and this starts dropping after about 45 minutes of riding. I've noticed if I don't carry a water bottle in the down tube cage that it is SLIGHTLY better, but the fact I have to let my arm hang next to the crank to get a reading is RIDICULOUS for a $400 watch. I will also continue to hammer Garmin, both via email and FB/Twitter and will update the group if I get any kind of response.

Are there reports of other multisport watches having similar issues?

Just wondering if there's a next best product that would work.

Yes, I have Suunto Ambit 2s and it is basically useless on the wirst. It has occasional dropouts even with Powertap. On the handlebars works fine.

I have spent HOURS researching this, reading every forum I can find (Garmin, Slowtwitch, FB pages, Twitter, etc) and here is where I've finally landed.


- It's a communication problem with the 910 picking up the signal from the power meter. We're supposed to keep it within 42" however a distance greater than 24" is causing the signal to drop and "zeros" to register in our readings.
- This is not restricted to one form of Power Meter- Those of us with Quarq, Vector, PowerTap, stages.. we're all having the same problems. This is a GARMIN communication issue with the ANT reader specific to the 910XT (some reports of the 310 also having this issue).
- Suggestions of "changing wrists from right to left or left to right" have helped some, but the problem seems to reappear. The only "confirmed" solution is to keep the watch within 24" of the power meter.
- Some have written that the 910 quick-release kit has helped them maintain a signal, however those of us using TT bikes (which I would assume is most of us that use a multisport watch) don't have the room on our bars due to aero drink bottles.
- Unfortunately GARMIN HAS ABANDONED US ON THIS ISSUE. MANY MANY MANY posts, all with people asking for help. all unanswered. DC Rainmaker recently posted that the team within Garmin that was assigned to work on 910XT issues has been "temporarily reassigned" to work on Vector projects. We are on our own with this.
- Known solutions posted by others: Buy a non Garmin based multisport watch (Timex or Polar), or purchase a Garmin Edge for accurate power numbers.


Personally I could not be more disappointed in Garmin and their lack of support for their "flagship" product, we continue to ask for help and we are
continually ignored. This watch was marketed as a complete solution for the multisport athlete and we are left with inaccurate distances on the swim GPS, power and cadence numbers that drop too frequently to provide accurate data on the bike, and Heart-rate spikes and crashes on the run that also provide untrustable data.

Anyone know if this problem will be solved when the 920xt comes out?

I will say I have a quarq on my TT bike and a stages on my road bike. I've never had an issue with the quarq dropping when the 910xt is on my wrist, however the stages has dropped every time its on my wrist. But if I mount the 910xt on the crossbar of my road bike, it doesn't drop.

Any news from Garmin on the powerdrop issue?

Are there issues with the 910 and vectors? Would seem they get about as far away from the wrist as you can other than a powertap.

I'm not sure if this is the problem. My Powertap connects perfectly with my 910 and s further away than the Stages.

From what I've read its an issue with the HRM and Stages. I haven't been able to sort out, and like you I'm very frustrated as it means I have to use both my 510 (which connects perfectly) and 910 when riding my TT bike.

A shame as I like the Stages and love the 910 so far. Can't really afford a 920 at this stage either

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I ride:
Cervelo - P-Series/R3
GT - Sensor Carbon Expert

Supporters - Flo Cycling, Mount Bikes

I need to blow some life into this. Did Garmin actually throw in the towel? Hardware insufficient? It's a bloody shame that such a major product could not to such a basic thing...

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Endurance coach | Physiotherapist (primary care) | Bikefitter | Swede

Garmin? Stages? Anyone?

Old 310XT, used it for years with powertap and no problems. New Stages. Use it with the Sufferfest App without problems.
Dropping data like crazy on the Garmin.

Solutions?

1. New Receiver
2. New Sender
3. Install on the bars (always had the receiver on the wrist)

https://www.powertap.com/
https://www.quarq.com
http://www.srm.de/product/powermeters/
http://www.pioneerelectronics.com/PUSA/Cycle+Sports

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Of course it hurts. The trick is not minding it hurts.

Alternatively, if you still want to have your data on a watch you can upgrade to a BT smart compatible one like I did and pair your stages using BT smart instead of ANT+.

I'm using a Forerunner 935 and have no more issues, and I assume all the Fenix 5 line will be the same.