scobig wrote:
Had exactly the same thing happen two weeks ago. The bike store sent it back to Specialized who did the repair but it still didn't hold. Specialized are now sending me a new frame. The amazing part is that after the repair they accidentally sent out a replacement frame that was the wrong size. In the interim I had to leave for Ironman Austria so Specialized worked with my LBS (Gears in Port Credit, Canada) to build and box the bike there and the ship it to me in Klagenfurt - at Specialized's cost. It is meant to arrive tomorrow and I could not be more satisfied.This right here is pretty bad ass. Sucks that they sent out the wrong size frame. But, it is pretty stand up that they took care of the situation like this. Good luck at IM Austria btw
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When all is said and done. More is usually said than done
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