Hi,
Just wondering if anyone out here ordered the new Canyon Speedmax? Mine was scheduled to be dispatched between 25April-2May. They were supposed to contact me for my configuration prior to dispatched, but having waited till 1 May without an email, I decided to email them to check.
So the staff assisted in checking for me and found out my bike's configuration was not set up. He said that he would assist to punch it in for me. ( Delayed maybe; or did they just forgot about it ). So I asked more info and now the bike will be dispatched mid-May instead, 2 weeks later I believe.
Is it just me or this is normal for Canyon?
Just wondering if anyone out here ordered the new Canyon Speedmax? Mine was scheduled to be dispatched between 25April-2May. They were supposed to contact me for my configuration prior to dispatched, but having waited till 1 May without an email, I decided to email them to check.
So the staff assisted in checking for me and found out my bike's configuration was not set up. He said that he would assist to punch it in for me. ( Delayed maybe; or did they just forgot about it ). So I asked more info and now the bike will be dispatched mid-May instead, 2 weeks later I believe.
Is it just me or this is normal for Canyon?