We have a lot of really, really great customers. Realistically, the customers are probably the best or one of the very best parts of this job.

One of the best I've had the pleasure of working with over the past couple years is a guy named Marc K.

Marc is one of those customers we actually learn quite a bit from, but he is never projecting a boastful or "know it all" vibe. He is a humble and intelligent guy, fun loving too with a good sense of humor too.

Marc recently moved from Ann Arbor, Michigan to his new place in California to take a new job in his field. I came in today to finish up some details on the fitting of a new bike he got from us.

Working with this guy- and his wife- has always been nice. It is nice to go to a race and see him and his wife there. The guy is super fast and he always smokes me at races. Realistically, he is two full levels above me as an athlete, but he always compares our performances as though we were athletic peers, depsite the fact that he is a significantly better athlete. I admire that.

Marc's a great guy, and I hate to see him go. Man. First Superdave, now Marc.... The last person in Michigan please turn out the lights... :(

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Tom Demerly
The Tri Shop.com