I've been happily using a Garmin 910xt for the past year with Garmin Connect.
Everything was working totally fine until about 2 weeks ago. For some inexplicable reason, the elevation correction on Garmin connect has gone completely haywire. The barometric readings on the Garmin 910xt are still fine, and the GPS trace looks completely accurate, but when I click that "enable elevation correction" button, it now gives ridiculous elevation, well over 2x what's expected and over 2x what's listed on the barometric readings.
Even more weirdly, it only affects my most recent workouts from the past 2 weeks. All my prior workouts have normal elevation correction function.
For example, here is a loop I did that has the same exact GPS trace - note that the absolute elevation of the maps actually changes for some reason when I click the elevation correction button. (One peaks at 1500 and the other at 5700.)
With enabled elevation correction:
With disabled elevation correction:
Notice how one of them as 12k of elevation (the "corrected" one) and one has the more correct 2k of elevation correction.
Even more weirdly, my prior records of this exact same run all have perfectly working elevation correction that comes in close to the barometric readings, even now.
I actually emailed Garmin support, and here is the response I received, which actually shocked me:
"Thank you for contacting Garmin International.
I would be happy to assist you with this.
The reason that the elevation correction on Garmin Connect is incorrect is because you are using the elevation correction with a device it is not intended for. The Forerunner 910XT has the barometric altimeter, which gives you the elevation readings. The elevation correction within Garmin Connect is only intended for use with those device that do not contain a barometric altimeter.
Please let me know if you have any further question.
With Best Regards,
Amy Ch.
Product Support Specialist
2nd Shift Outdoor/Fitness Team
Garmin International
913-397-8200
800-800-1020
913-440-8280 (fax) Att: Amy Ch., Associate #6013
www.garmin.com
Additional solutions may be found at http://www.garmin.com/...upport/searchsupport"
The bolded part was the part that shocked me (I bolded it - the email author did not). Does this sound legit to you? Even when it was working, i found that the elevation correction was still always much more accurate than the barometer in the 910xt, so I'm not happy to see it go, and definitely not happy to see Garmin customer service saying that they don't support elevation correction for the 910xt.
Anyway, I'm stuck right now - if anybody is having any similar problems with elevation correction and/or has found a fix, let me know stat!
Everything was working totally fine until about 2 weeks ago. For some inexplicable reason, the elevation correction on Garmin connect has gone completely haywire. The barometric readings on the Garmin 910xt are still fine, and the GPS trace looks completely accurate, but when I click that "enable elevation correction" button, it now gives ridiculous elevation, well over 2x what's expected and over 2x what's listed on the barometric readings.
Even more weirdly, it only affects my most recent workouts from the past 2 weeks. All my prior workouts have normal elevation correction function.
For example, here is a loop I did that has the same exact GPS trace - note that the absolute elevation of the maps actually changes for some reason when I click the elevation correction button. (One peaks at 1500 and the other at 5700.)
With enabled elevation correction:
With disabled elevation correction:
Notice how one of them as 12k of elevation (the "corrected" one) and one has the more correct 2k of elevation correction.
Even more weirdly, my prior records of this exact same run all have perfectly working elevation correction that comes in close to the barometric readings, even now.
I actually emailed Garmin support, and here is the response I received, which actually shocked me:
"Thank you for contacting Garmin International.
I would be happy to assist you with this.
The reason that the elevation correction on Garmin Connect is incorrect is because you are using the elevation correction with a device it is not intended for. The Forerunner 910XT has the barometric altimeter, which gives you the elevation readings. The elevation correction within Garmin Connect is only intended for use with those device that do not contain a barometric altimeter.
Please let me know if you have any further question.
With Best Regards,
Amy Ch.
Product Support Specialist
2nd Shift Outdoor/Fitness Team
Garmin International
913-397-8200
800-800-1020
913-440-8280 (fax) Att: Amy Ch., Associate #6013
www.garmin.com
Additional solutions may be found at http://www.garmin.com/...upport/searchsupport"
The bolded part was the part that shocked me (I bolded it - the email author did not). Does this sound legit to you? Even when it was working, i found that the elevation correction was still always much more accurate than the barometer in the 910xt, so I'm not happy to see it go, and definitely not happy to see Garmin customer service saying that they don't support elevation correction for the 910xt.
Anyway, I'm stuck right now - if anybody is having any similar problems with elevation correction and/or has found a fix, let me know stat!