Anyone know of a way to get in touch with FSA customer service other than the standard 800 number? The cranks on my Tequilo crapped out. The splines the drive side stripped and no matter how much you tighten the cranks, theres still some give. So I had my shop look at it. They informed me the splines are stripped and it needs to be replaced. So I sent them to shop I bought the bike from. They forwarded the cranks on to FSA. Now FSA is hemming and hawing because these cranks are part of the QR build kit and not an aftermarket part. So they aren't sure if they are going to replace them via warranty or not. It has been 2 weeks now. I have been without the bike over a month now because they aren't sure if this is a warranty issue. I had about 600 miles on the bike, if thats not a warranty issue, I am not sure what is.
I am getting fed up. I leave town in 2 weeks for a month. If I don't get the part in with enough time to have my bike shop look at them, it looks like another month without the bike. And I bent the chainrings on my road bike, so thats not rideable until I replace those. And a stupid shoulder injury is keeping me from running and swimming. This just plain sucks ass.
- Nick
Now that I know some of you guys look through the special needs bags for kicks, I'm gonna put some really weird stuff in mine. I can see it now. "What the heck was he going to do with a family pack of KFC chicken, a football helmet full of peanut butter, a 12 inch rubber dildo, and naked pictures of Bea Arthur?"
I am getting fed up. I leave town in 2 weeks for a month. If I don't get the part in with enough time to have my bike shop look at them, it looks like another month without the bike. And I bent the chainrings on my road bike, so thats not rideable until I replace those. And a stupid shoulder injury is keeping me from running and swimming. This just plain sucks ass.
- Nick
Now that I know some of you guys look through the special needs bags for kicks, I'm gonna put some really weird stuff in mine. I can see it now. "What the heck was he going to do with a family pack of KFC chicken, a football helmet full of peanut butter, a 12 inch rubber dildo, and naked pictures of Bea Arthur?"