I've inquired about a crash replacement on my broken derailleur hanger. I received a message back from my bike shop that Cervelo will not do a crash replacement. If I want a new frame then I'll have to buy it at retail.
Now to be clear, this is not a warranty issue. I broke the hanger in a crash.
Does anyone have any experience with this policy or a way to get it fixed?
I've already called Calfee Design and they said they will not do a repair on that frame.
Thanks
jaretj
Now to be clear, this is not a warranty issue. I broke the hanger in a crash.
Does anyone have any experience with this policy or a way to get it fixed?
I've already called Calfee Design and they said they will not do a repair on that frame.
Thanks
jaretj