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Broken Derailleur hanger on a Cervelo P2
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I've inquired about a crash replacement on my broken derailleur hanger. I received a message back from my bike shop that Cervelo will not do a crash replacement. If I want a new frame then I'll have to buy it at retail.

Now to be clear, this is not a warranty issue. I broke the hanger in a crash.

Does anyone have any experience with this policy or a way to get it fixed?

I've already called Calfee Design and they said they will not do a repair on that frame.

Thanks

jaretj
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Re: Broken Derailleur hanger on a Cervelo P2 [jaretj] [ In reply to ]
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My guess is that it has to do with the fact that you (I assume) are on a "classic" P2...?
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Re: Broken Derailleur hanger on a Cervelo P2 [James Haycraft] [ In reply to ]
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I don't know what you mean by classic but mine is a 2009 P2 Carbon

jaretj
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Re: Broken Derailleur hanger on a Cervelo P2 [jaretj] [ In reply to ]
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Classic means it's not the new P2 frame that was released this year. The 2014 P2 is essentially the 2014 P3 with a different fork. If your P2 was made before 2014...you have a "classic" P2

Make Inside Out Sports your next online tri shop! http://www.insideoutsports.com/
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Re: Broken Derailleur hanger on a Cervelo P2 [jaretj] [ In reply to ]
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That sucks big time and the new replaceable derailleur hangar made me nervous when i bought my Cervelo. I thought Cervelo had a lifetime warranty and/or crash replacement.

Are you the original owner?
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Re: Broken Derailleur hanger on a Cervelo P2 [Jmath] [ In reply to ]
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Yes, I am the original owner.

My bike store said no crash replacement. I didn't know if they were just trying to sell me a new bike or something.

I haven't heard back from Cervelo yet but I just emailed them a few hours ago.

jaretj
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Re: Broken Derailleur hanger on a Cervelo P2 [jaretj] [ In reply to ]
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Well, it sounds like historically people have gotten crash replacement for such things base on... http://forum.slowtwitch.com/...t%20cervelo;#4314159
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Re: Broken Derailleur hanger on a Cervelo P2 [jaretj] [ In reply to ]
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Yes! cervelo has a crash replacement program. Tell your LBS this... And or don't spend another cent with them. You may have to deal with a shop, but you can get almost any frame set you want p2-p3-p5 you get one at a discounted rate.... Decent company, I crashed a P1 and they extended this offer just last year.
Jeff
.w

You can't fix stupid ..
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Re: Broken Derailleur hanger on a Cervelo P2 [Runless] [ In reply to ]
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Yes, I saw that thread when I did a search but I know there is a newer module.

I took it to a Cervelo Dealer, probably should try another.

Now over the last few hours I've made a new hanger, I'll try it out tomorrow to see if it will work. If it is functional then I make it permanent.

jaretj
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Re: Broken Derailleur hanger on a Cervelo P2 [jaretj] [ In reply to ]
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When I tore off my rear derailleur hanger on my P3C, they gave me a crash replacement frame for basically wholesale cost. But my P3 was the old model and my crash replacement was a 2012 version of the old P3. So maybe they are changing their policy now with the new frames out.
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Re: Broken Derailleur hanger on a Cervelo P2 [nightfend] [ In reply to ]
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Thanks, I'm still going to check around.

jaretj
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Re: Broken Derailleur hanger on a Cervelo P2 [jaretj] [ In reply to ]
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Yes, there is crash replacement.

That said, a home-made hanger can work well too...

Damon Rinard
Engineering Manager,
CSG Road Engineering Department
Cannondale & GT Bicycles
(ex-Cervelo, ex-Trek, ex-Velomax, ex-Kestrel)
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Re: Broken Derailleur hanger on a Cervelo P2 [damon_rinard] [ In reply to ]
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Can you direct me to someone that can help me?

jaretj
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Re: Broken Derailleur hanger on a Cervelo P2 [jaretj] [ In reply to ]
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This is what I made so far:







What do you guys think?

jaretj
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Re: Broken Derailleur hanger on a Cervelo P2 [jaretj] [ In reply to ]
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Not bad.

But if that hanger is going to clamp under the quick release, you're gonna need a quick release for 135mm (mountain) hubs. A 130mm (road) quick release won't be long enough.

Advanced Aero TopTube Storage for Road, Gravel, & Tri...ZeroSlip & Direct-mount, made in the USA.
DarkSpeedWorks.com.....Reviews.....Insta.....Facebook

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Re: Broken Derailleur hanger on a Cervelo P2 [DarkSpeedWorks] [ In reply to ]
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It actually clamps well with the stock skewer from Cycleops. I have to check the threading to make sure it is in far enough, at first glance I though it was.

Thanks for bringing that to my attention.

The only thing I need to do now is put a mounting screw in to hold it while I have the rear wheel off. I'm just a hack machinist, there are some good guys coming in today that can countersink a screw and make it look pretty. If this works out I'll have one of those guys make a couple of pretty ones for me. Gonna have to buy them lunch a few times for that though.

jaretj
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Re: Broken Derailleur hanger on a Cervelo P2 [jaretj] [ In reply to ]
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I would be absolutely sure that the skewer tip extends just slightly past the end of the skewer nut (so fully threaded in the nut). A failure of a QR skewer at speed can be disastrous. No kidding.

jaretj wrote:
IIf this works out I'll have one of those guys make a couple of pretty ones for me. Gonna have to buy them lunch a few times for that though.

Make sure the cost of the lunches cost less then the cervelo crash replacement frame, otherwise ...

Advanced Aero TopTube Storage for Road, Gravel, & Tri...ZeroSlip & Direct-mount, made in the USA.
DarkSpeedWorks.com.....Reviews.....Insta.....Facebook

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Last edited by: DarkSpeedWorks: May 6, 14 5:36
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Re: Broken Derailleur hanger on a Cervelo P2 [jaretj] [ In reply to ]
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Hi jaretj,


Contact any Cervelo retailer. Or phone Cervelo Customer Service:

North America: +1 416 425 9517
South America: +1 416 425 9517
Europe: +49 4471 95855, Extension "0"
Middle East: +49 4471 95855, Extension "0"
Africa: +49 4471 95855, Extension "0"
Asia: +1 416 425 9517
Australia: +61 8 8447 7746
New Zealand: +1 416 425 9517

Cheers,

Damon Rinard
Engineering Manager,
CSG Road Engineering Department
Cannondale & GT Bicycles
(ex-Cervelo, ex-Trek, ex-Velomax, ex-Kestrel)
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Re: Broken Derailleur hanger on a Cervelo P2 [jaretj] [ In reply to ]
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Hi jaretj,


Love seeing creativity like this!


FYI, here are some dimensions you'll want to be close to if possible:




From:
http://www.peterverdone.com/...ropout_Configuration

Dimensions "t" and "L" are sometimes tough when designing a replacement hanger.

Cheers,

Edited for spelling

Damon Rinard
Engineering Manager,
CSG Road Engineering Department
Cannondale & GT Bicycles
(ex-Cervelo, ex-Trek, ex-Velomax, ex-Kestrel)
Last edited by: damon_rinard: May 6, 14 7:21
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Re: Broken Derailleur hanger on a Cervelo P2 [jaretj] [ In reply to ]
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Have you ever seen the existing derailleur hangers that mount to your quick release, like this one:



http://problemsolversbike.com/...al_derailleur_hanger
http://amzn.com/B003UAA976

I've always had it in the back of my mind to use this in case I break my P3 frame!
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Re: Broken Derailleur hanger on a Cervelo P2 [nickwhite] [ In reply to ]
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I had not seen that before. Thank you

Jaretj
Last edited by: jaretj: May 6, 14 7:55
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Re: Broken Derailleur hanger on a Cervelo P2 [jaretj] [ In reply to ]
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My continuing work with a "replacement hanger"
Things are looking good





The only derailleur I have right now is a long cage, I have a chain on it and it's shifting good. Should have it on the road in a little while.

jaretj
Last edited by: jaretj: May 6, 14 11:42
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Re: Broken Derailleur hanger on a Cervelo P2 [jaretj] [ In reply to ]
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Hi Jaret,

Nice work! Let us know how it shifts.

Cheers,

Damon Rinard
Engineering Manager,
CSG Road Engineering Department
Cannondale & GT Bicycles
(ex-Cervelo, ex-Trek, ex-Velomax, ex-Kestrel)
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Re: Broken Derailleur hanger on a Cervelo P2 [damon_rinard] [ In reply to ]
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Going to ride in a little bit. Took it around the parking lot and it seems really good.

In addition I just got an email from Shawn instructing me what I can do.

Thanks again for all of your help.

jaretj
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Re: Broken Derailleur hanger on a Cervelo P2 [jaretj] [ In reply to ]
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Final product


4X10' threshold intervals yesterday and everything worked really well

jaretj
Last edited by: jaretj: May 7, 14 13:27
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