Wow, this is so positive that I just had to make a separate thread. Now this is total customer satisfaction. Kudos' WTC!!
As previously communicated, IRONMAN has evaluated all possible bike course options with local stakeholders and is unable to replace the mileage that was lost due to the recent flooding. The 2016 Memorial Hermann IRONMAN North American Championship Texas triathlon will therefore move forward on May 14 with a 94-mile bike course. We understand the frustration some athletes are feeling; however, circumstances out of our control will unfortunately not allow for a safe 112-mile bike course.
While finishers of our race on May 14 will be IRONMAN finishers (as are all finishers of races shortened due to circumstances outside our control), IRONMAN respects that some of you may feel short-changed. Therefore, registered athletes who wish to complete their IRONMAN journey at another race will be given the opportunity to transfer into any open 2016 North American IRONMAN event taking place prior to December 31, 2016. A link to redeem the transfer option will be sent out later today and must be redeemed by Thursday, May 6 at 11:59 p.m. ET. Athletes who opt-in for the transfer will receive additional communication on Monday, May 9 at Noon ET regarding the race they have selected.
We would also like to acknowledge those in the greater Houston area who have been impacted by the severe storms and share the IRONMAN spirit during their recovery.
Thank you,
IRONMAN
Dave Campbell | Facebook | @DaveECampbell | h2ofun@h2ofun.net
Boom Nutrition code 19F4Y3 $5 off 24 pack box | Bionic Runner | PowerCranks | Velotron | Spruzzamist
Lions don't lose sleep worrying about the sheep
Dear IRONMAN Athletes,
As previously communicated, IRONMAN has evaluated all possible bike course options with local stakeholders and is unable to replace the mileage that was lost due to the recent flooding. The 2016 Memorial Hermann IRONMAN North American Championship Texas triathlon will therefore move forward on May 14 with a 94-mile bike course. We understand the frustration some athletes are feeling; however, circumstances out of our control will unfortunately not allow for a safe 112-mile bike course.
While finishers of our race on May 14 will be IRONMAN finishers (as are all finishers of races shortened due to circumstances outside our control), IRONMAN respects that some of you may feel short-changed. Therefore, registered athletes who wish to complete their IRONMAN journey at another race will be given the opportunity to transfer into any open 2016 North American IRONMAN event taking place prior to December 31, 2016. A link to redeem the transfer option will be sent out later today and must be redeemed by Thursday, May 6 at 11:59 p.m. ET. Athletes who opt-in for the transfer will receive additional communication on Monday, May 9 at Noon ET regarding the race they have selected.
We would also like to acknowledge those in the greater Houston area who have been impacted by the severe storms and share the IRONMAN spirit during their recovery.
Thank you,
IRONMAN
Dave Campbell | Facebook | @DaveECampbell | h2ofun@h2ofun.net
Boom Nutrition code 19F4Y3 $5 off 24 pack box | Bionic Runner | PowerCranks | Velotron | Spruzzamist
Lions don't lose sleep worrying about the sheep