I'll Start-
Shout out to both Geneva Bicycle Center in NY and Giant!
I'm only semi-skilled in wrenching. I take my bike in to GBC for tune-ups and parts replacements. They have a lot more tools and spare parts coupled with a ridiculous amount of knowledge and skill. I trust them fully with my bike and money and they have never let me down.
I bought a Giant Trinity from them back in 2006. It's got a shit ton on miles on the bike and I've been thinking on replacing it lately. Having just purchased a power meter off the ST classifieds, I brought in the bike to get it installed, the bike tuned and ready for a long winter of trainer riding. They called me back the next day to mention that they had found a crack in the carbon. They had already called Giant on my behalf and started negotiating. I wasn't very optimistic due to the age and wear/ tear.
Welp, Giant decided to warranty the frame! They sent GBC a 2014 (I believe) Giant Trinity Composite (looks like the pic below) free of charge to me. GBC used my fit coordinates and transferred over my recently purchased aero-bars (profile design), wheels, and installed my power meter. When I picked up the bike, they set-up my Garmin (unnecessary step but I let them do it anyway), and took 'er for a ride. Perfect!
Basically, I got a new bike for about $400. Thanks to both Giant and GBC.
Take a short break from ST and read my blog:
http://tri-banter.blogspot.com/
Shout out to both Geneva Bicycle Center in NY and Giant!
I'm only semi-skilled in wrenching. I take my bike in to GBC for tune-ups and parts replacements. They have a lot more tools and spare parts coupled with a ridiculous amount of knowledge and skill. I trust them fully with my bike and money and they have never let me down.
I bought a Giant Trinity from them back in 2006. It's got a shit ton on miles on the bike and I've been thinking on replacing it lately. Having just purchased a power meter off the ST classifieds, I brought in the bike to get it installed, the bike tuned and ready for a long winter of trainer riding. They called me back the next day to mention that they had found a crack in the carbon. They had already called Giant on my behalf and started negotiating. I wasn't very optimistic due to the age and wear/ tear.
Welp, Giant decided to warranty the frame! They sent GBC a 2014 (I believe) Giant Trinity Composite (looks like the pic below) free of charge to me. GBC used my fit coordinates and transferred over my recently purchased aero-bars (profile design), wheels, and installed my power meter. When I picked up the bike, they set-up my Garmin (unnecessary step but I let them do it anyway), and took 'er for a ride. Perfect!
Basically, I got a new bike for about $400. Thanks to both Giant and GBC.
Take a short break from ST and read my blog:
http://tri-banter.blogspot.com/