Can you get to the circuit board? Sounds like a capacitor is blown. I'm not even sure if Quarq's have caps...

My thoughts exactly. Quarq is supposed to be mailing it back and when it arrives I will investigate. Looks like it was a pretty popular model to have failures, except now they don't replace or repair them.

I don't have a thought on home repair, but I am curious if they gave you an opportunity to get a newer meter at a very discounted price. My Quarq S975 failed and I sent it back with a response that it was beyond repair. I don't remember the email and phone conversations, but they ended up selling a Riken at a lower price than what I could buy any other brand of decent power meter at that time so I went that route. Not great news for me at the time, but at least the Riken was an upgrade with temperature and other features and IPX7 where the S975 was not and why I think it ended up failing after lots of long rides in the rain. No doubt it sucks to have to shell out some big cash to replace a power meter.

Just wondered if they gave you a decent discount opportunity on the dZero.
I hope you can get it fixed with tinkering around with it at home.

They gave me the opportunity to purchase a lower model with aluminum crank arms for $599 and the Dzero model with carbon arms for $899. I passed and asked them to send it back, but not before asking for a summary of what was wrong. I have a few electrical board savvy friends that I hope can give me some guidance if I can get to the board.

Looks like the positive terminal soldering is cracked but hard to tell with that picture.

***8/18/17 Update***

Received the unit back from Quarq today, decided to take a peak at the superficial connections without taking the QPod apart. Cleaned out a bunch of corrosion and re-soldered a few places around the batter connection and the board as well as straightened the positive battery terminal out a little bit. Good news! It's working and has been connected for 25 minutes without issue. Bad News! Haven't ridden it outside yet. PICS


This is the quarq guys said was the likely cause of the issue. Crack on the back of the qpod

Cleaned out a ton of gunk around these pins, ALOT

Solder fixed and cleaned up with Isopropyl

On and functional for now

Awesome! Well done.

My Elsa died of water ingress a few months ago. It was about six months past warranty. Quarq offered their upgrade program (pretty crappy), and I begged them to take a look at it.

They ended up replacing the spider. They extended my warranty because of a prior issue.

I'm stoked about the end result, but don't care for their all or nothing repair policy. I understand if one has to pay for a repair, but hate that they generally don't repair a $1000 investment after two years.

It does seem weird they ask for it to be sent in but do not ever want to try and fix them. I understand they make more money by selling more, but agree it can be frustrating.

Great job!

have you done anything about the crack? some epoxy to seal it up etc?

yep, sealed with some bathroom caulk for now.

numbers were spot on after a muddy single track ride today. No issues for now!