Jeremy,

Thank you for the reply. I realize you are working on improving and transitioning the service, but this goes to the SportStats crew as well. Why not implement the changes when they are ready and when the proper requirements have been gathered of the users, the functionality has been built and tested, and then deploy it when ready.

While I see comments on here that some people like it, I wonder if these people read my original post where I discuss this being a particular use-case scenario problem. I fully understand that many people are not fans of the sport, and may not want or use the system in the same way a fan would. IMHO the current system leaves those who are fans wondering what is going on. Is Ironman continuing to erode the fans of the sport in favor of the participants' family and friends? Is Ironman even evolved in this process? Regardless, I don't see the users being solicited for requirements but maybe they are and it is just not transparent to me. It seems like ST would be a pretty good place to solicit users.

Fwiw, I know this is Dan's/Jordan's property, but when they did an upgrade of the system last year they solicited feedback from their customers about what changes they would like to see.

As for more bugs. This past weekend I used the tracker to track the pro race at Boulder 70.3. It was really frustrating to be looking at say the swim splits, and then after a couple of seconds it moves me to the current portion of the race automatically. Why does it does this? Is this by design, is this a bug. if by design why? I want to look at the swim splits, when I am ready to move on I can click the button to do so, I don't need to be moved there after a few idle seconds just to have to click the swim again and go back for it to happen 5 seconds later again.

There are certainly some positives and when it is all done I can see how it can be an improved service. I just wish instead of having to start a thread in a reactive manner, that the requirements, design, etc were done proactively.

I might not have found it yet, but I was lacking a way to see how age group rankings changed over segments of the race. That is, was my athlete third out of the water, and then dropped to eighth on the bike and recovered to fifth on the run?

I really like it and so does my family. They said it's super easy to track and tell overall and Ag placing at each map. My dad, the expert Sherpa, loves the map using the estimated time. Obviously if you speed up or slow down it won't be accurate but without a gps tracker nothing will be more accurate.

I think people are now complaining to complain.
Do we not remember the old tracker that never updated?! Now that tracker sucked!

I really like it and so does my family. They said it's super easy to track and tell overall and Ag placing at each map. My dad, the expert Sherpa, loves the map using the estimated time. Obviously if you speed up or slow down it won't be accurate but without a gps tracker nothing will be more accurate.

I think people are now complaining to complain.
Do we not remember the old tracker that never updated?! Now that tracker sucked!

Right, as my original comment at the start prefaces, this is fine for the family tracking their athlete, actually it is better. But that is one specific use-case. The people commenting on here that they like are it are speaking from one specific use-case which is fine. However, what those same people are failing to see is that is not the use-case of others.

Another great example of something missing/askew is for example how Antoine D* and Patrick Evoe were showing in the Men's pro swim yesterday at IMMT but somewhere through the day they were removed from the visible facing system, although if you knew the athlete was racing you could still search for the athlete. On the front of things it looks like Marino led the swim. Which is very different in telling the narrative than Marino was actually on Antoine's feet. I could try to make analogous examples to whatever else interests you in sport as a fan or anyone else.

There are so many things I have noticed that are actually step backs, while there are a few steps forward (tracker and map), although I don't use the feature at all. Given there was no Ironman provided mobile app provided before, obviously the mobile app aspect is a step forward.

The old tracker never updating has to do with the data feed, not the presentation of data. This new app, RTRT out of the box solution, is really just a presentation layer on top of Sports Stats normal data.