andy515 wrote:
I hear you. He posted questions about the wheel in April posted at the end of june where Brian responded and now is posting this... he even said in his april post he said this "
I did not notice it at all until I hit certain roads but I cannot really say with certainty whether it was the road or the wheel. The roads here are so chopped up in places I felt like I needed my fat tire bike just to get through them." so odd... glad you said something too
http://forum.slowtwitch.com/...;;page=unread#unread Bought the wheels at the end of Feb, used them for the first time April 15, complained via email that the wheels seemed defective, looked for a second opinion in the forum on April 16, tried to make the wheels work but could not... All my calls and other communication ignored... Finally went public June 28 in this thread with no reply even though I offered to work out a deal where we all are happy.
...and somehow you think I'm off base?
You're telling me this seems unreasonable?
Hey guys... I bought a specialized wheel set from you and I have not received any replies via phone or email since I contacted you to let you know you sold me a defective front wheel.
Now there are certainly a 100 valid reasons for communication failing so I'm giving you the benefit of the doubt but I would really like to hear from you asap.
I would like to work something out that is acceptable to all but right now my front end is riding like a pogo stick from that out of round wheel you sold me. And since there is no way to adjust this, I simply have no options.