It would seem to me that Tom has the "real job" many of us like to dream about, but probably wouldn't enjoy the reality of so much. Owning a bike shop doesn't exactly generate huge revenues, especially when you have such a high commitment to excellence and quality of service as he provides. I'm sure the time he spends grinding cable housing and providing free fittings for people could be used to generate more profits, but his passion for the sport, for helping people, and his just plain perfectionist-like quality compells him to operate his business in this manner.
It must be said that his presence here also benefits his business. I for one would not hesitate to visit his store if within driving distance, and if he decided to go on-line, would undoubtedly purchase hardgoods from him. Tom's input (as well as that of many others here) is one of the things that make this such a great board, and I am very glad that he joined us. I had seen his website and read his reviews prior to his joining the Slowtwitch community, but since his involvement here my estimation of him has grown a thousand fold. Tom is the man.
<If you're gonna be dumb, you gotta be tough>
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