allenpg wrote:
Did you ship it insured? If you're certain that it wasn't cracked when you shipped it, it might have been damaged in transit.Possible, but I don't think shipping insurance will cover this. Not unless the folks at powertap were delivered a box that was clearly damaged in transit and the delivery person acknowledged it upon delivery. As a shipping company, I'd just assume that the product was shipped damaged or wasn't packed properly.
Otherwise, what is stopping any of us from shipping damaged goods insured and filing a claim?