I'd only add that when you have someone within the industry, for me it is atleast helpful to know someone's name, simply so we are addressing each other respectfully. I spoke to him in PM, but from his contact info on both his website and FB page, there is no actual names on either site (that I could find). It's just having all contact directed to the company name. Which I'm not sure is just a privacy thing, etc. For me, I want a name behind the face, especially for someone within the coaching ranks (ETA: I did get his name in PM exchange and also with Rapp's google search info).

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@brooksdoughtie
USAT-L2,Y&J; USAC-L2
http://www.aomultisport.com