Hello everyone,
I'm Joël from France and my network of fitters works with 8 motion capture systems with 5 Retül systems.
I encounter some problem with the harnesses as they are getting old and I used to send back to Boulder for repair but I want to know if there is some change in the Retül/Specialized company as they are less reactive than they used to be and I'm a little bit worried about that because if I can't get anymore repair or ordrering dots or charger or anything it'll be a very big problem for my network.
So my question is, are they just very busy and less reactive than they used to be or there is something else ?
Thanks a lot.

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Joel Steve
Fitter for the French Triathlon Federation
Fitter for Arkea Samsic Pro Cycling Team
Fitter for AG2R Pro Cycling Team