I recently got a new PC and transferred everything from my old computer to the new one, including my iPod software. I have both a Shuffle and a regular iPod.
The problem is this: my computer doesn't recognize my Shuffle when I plug it into the USB - it doesn't detect that it's there. Therefore, although it recharges, I can't update or change the music on the Shuffle. I don't have this problem with the iPod, which I plug in using a different port. I've tried plugging other things, like my camera, into the USB and it's not the port that's the problem.
I've downloaded all the software updates from the Apple site, I've tried all of the troubleshooting tips available on the website, but nothing works. Although Apple has online support, since my Shuffle is more than 1 year old I can't use the online support unless I pay something like $60 for an extended warrantly - for my $99 shuffle. (What a ripoff that is!)
Has anyone had this problem? Any ideas how to fix it?
The problem is this: my computer doesn't recognize my Shuffle when I plug it into the USB - it doesn't detect that it's there. Therefore, although it recharges, I can't update or change the music on the Shuffle. I don't have this problem with the iPod, which I plug in using a different port. I've tried plugging other things, like my camera, into the USB and it's not the port that's the problem.
I've downloaded all the software updates from the Apple site, I've tried all of the troubleshooting tips available on the website, but nothing works. Although Apple has online support, since my Shuffle is more than 1 year old I can't use the online support unless I pay something like $60 for an extended warrantly - for my $99 shuffle. (What a ripoff that is!)
Has anyone had this problem? Any ideas how to fix it?